Ivy
absolutely ridiculous
I placed an order with this site around the beginning-middle of September with the Halloween delivery guarantee so that I could wear my item for Halloween. Shortly after, I received an email from the company saying I will not be able to receive my order by Halloween. At this point I checked their website and the shipping and processing time was still the same on the item I bought, claiming it would be here before Halloween. My friends had also ordered from the site so we could go as a group for Halloween so I was not happy. I let them know that was unacceptable and they attempted to try to send me a size up of the item? Why would I pay for something that isn’t going to fit me? After a couple days of going back and forth the company quickly backtracked and said I actually would receive my order in time. Fast forward to today when I received my order and there’s a piece missing….3 days before Halloween.