micotaku.comReviews of micotaku.com

I really can't rely with negative comments. In my case delivery was really quick and the hoodie looks really great, the fabric is thick and cosy. Really fav hoodie!

**Order never arrived, no resolution, and an incorrect customer service number** I paid $81.58 for an order that was expected to arrive between October 7 and 9. As of October 16, it still has not been delivered. The carrier, GOFO, told me the package was lost and that they had notified the seller. Despite explaining this to the company, I received stock responses rather than a meaningful resolution or reliable tracking information. To make matters worse, the customer service phone number listed on their website connects to a medical facility, not their company. This made it even harder to contact anyone who could resolve the issue. I agreed to wait until October 16 and gave the company a final deadline of 5:00 p.m. Pacific Time to provide either proof that a replacement had actually been shipped with a reputable carrier or confirmation that my full refund had been processed. That deadline has now passed without either resolution. I am now proceeding with a dispute through my card issuer and a complaint to the Better Business Bureau. Packages can go missing, but the way a company handles the problem matters. Repeatedly chasing an undelivered order, receiving unhelpful responses, and finding that the advertised customer service number belongs to an unrelated medical facility has been extremely frustrating. Based on my experience, I would not order from this company again.

I ordered a pair of gothic cat paw gloves a week ago and just received my package. I got the two gloves with claws but I'm missing four items: the two sets of bracelet gear that was suppose to be included with the purchase. I'm happy with the gloves but I'm bummed somehow they left out my chains :c.

I was sent a defective sweatshirt. There were 2 holes along the seems and one of the zippers were sewn over and unusable. After going back and forth with the company and even telling them I would return item for a new one. All they would refund is $10. Considering how much $ I spent that is sad customer service

Finger weg! Die Größenangaben sind völlig unzuverlässig – selbst wenn man sich exakt an die Tabelle hält, passt das Kostüm nicht. Die Ware kam zudem beschädigt an. Der Support ignoriert Fotos, hält sich nicht an die eigenen Rückgabe-AGBs und versucht konsequent, eine berechtigte Retoure zu verhindern. Nur endlose Diskussionen und keine Lösung. Sehr schlechte Qualität und absolut kein kundenfreundlicher Service. Nie wieder.

Brilliant quality paw hoodies. My daughter has 4 now. No problem with delivery.

I placed an order on this website around January 9th. On the order page, it was stated that the package would be shipped by the end of January and that I would receive it by February 10th at the latest. However, as of today, I haven’t received anything. My order is still marked as "processing," and despite their claim to respond within 24 hours, I have never received a reply—even though I contacted them more than 10 days ago. I have tried multiple times to reach out via email, their website’s contact form, and social media, but I have received no response. I even opened a dispute through PayPal, and they are not responding there either. This is truly disappointing. A friend of mine had a great experience with them, receiving her order in just 10 days, but my experience has been the complete opposite. I’m really disappointed and will never order from them again after this treatment.

I'd give it 4.8/5 stars if possible lol! I bought one of the sleeve paws hoodies, (especifically the one named "Micotaku Dog Paw Hoodie Black And White Dog Paw Design Outfit" ) it arrived and it looks awesome! the paws are SOOOO soft! N I love the tail on the back n stuff :) I do wish the little snout on the hood was flat instead of it being a separate part cuz it looks a bit- weird.. and the bone accesories are a bit wonky but still VERY cute! I'm more than satisfied. My biggest fear was because that I bought it internationally, and it was a bit expensive (even with the current sale) because of my currency.. but i risked it, and it arrived all well and safely packaged! I did get some trouble w the shipping when it arrived on my country, but that's not the Micotaku's fault, it's my country's shipping policies lol. Anyways, great overall! I love my new hoodie :)