JILL A.
Great customer service on a frayed cord
Had a cord to my supersonic blade that had frayed to the point where it lost connection. I reached out to customer service and they responded within 24 hours telling me it was still under warranty!! Sent me a new cord asap!! Back to normal in no time!! Thank you!!
Response from Michael Todd BeautyFeb 24, 2025
We’re so happy to hear that our customer service team could assist you so quickly! 💜 Your SonicSmooth should always be ready to go when you need it, and we’re glad we could get you back to your skincare routine in no time. Thank you for sharing your experience! ✨



