Michael Todd BeautyMichael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Michael Todd Beauty (michaeltoddbeauty.com) has 819 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Susan M.
Michael Todd has excellent customer service. They replied promptly to my request and sent me a new cord for my unit. I am very happy! They went above and beyond!
Response from Michael Todd BeautyApr 23, 2025
We are absolutely thrilled to hear this! 💜 Thank you so much for your kind words—it truly means the world to us. Our team is always here to help, and we’re so glad we could get everything sorted quickly for you. 😊
Lydia B.
I had a problem with my order, but it was solved easily and successfully. I’m very pleased with their high quality Customer Service department.
Response from Michael Todd BeautyApr 22, 2025
We’re so happy to hear that everything was resolved smoothly and that you had a great experience with our Customer Service team! 💜 Thank you for taking the time to share your feedback—it truly means the world to us. 😊
Carolbuey
This company is very professional and always there to help with any questions you might have. I have only used the appliance once and I know I will be using once a week. I will update again after a few more uses.
Response from Michael Todd BeautyApr 21, 2025
Thank you so much for your kind words! 💜 We’re so happy to hear that you had a great first experience and felt supported by our team—that truly means the world to us. Can’t wait to hear how things go as you keep using it!
Hallie D.
I love this product! I accidentally broke the tip off my first sonicsmooth. I sent an email with pictures and they responded right away. They had a new tool sent the same day! Their customer service is exceptional.
Response from Michael Todd BeautyApr 18, 2025
We’re so happy to hear this! 💜 Thank you for your kind words—it means the world to us. We always want to make sure you’re taken care of, and we’re thrilled our team could get you a replacement quickly. So glad you’re loving your Sonicsmooth! ✨
Theresa F.
I am very impressed with the customer service I received. I ordered a Soniclear in November and it was not holding a charge. After sending it back and being told it checked out ok-they sent it back, but it still had the same issue. I reached out to customer service again and they promptly sent me a new one. I also have the Sonicsmooth and it works great. I love it! I am very happy with Michael Todd products and will continue to buy. Keep up the good work!
Response from Michael Todd BeautyApr 17, 2025
Thank you so much for sharing your experience! 💜 We’re so glad our team could make things right with your Soniclear, and we love hearing how much you’re enjoying your Sonicsmooth too! Your support truly means everything to us, and we can’t wait to keep bringing you more skincare favorites. ✨
Jami S.
I’m not sure where to begin: my ineptitude or realizing it CAN be beneficial to tell a company you aren’t happy with their product. I did exactly that - I emailed Michael Todd to express my disappointment in the Sonicsmooth and the response I got was BOTH timely AND effective!!! Telling me what I could be doing incorrectly (which I was) helped me put the correct blade on and use it seamlessly! I am SOOOO HAPPY with it!! It works perfectly, easily and quickly!!
Response from Michael Todd BeautyApr 17, 2025
Yay!! 💜 We’re so happy to hear that our team could help and that you gave it another shot—it truly means the world to us! The Sonicsmooth is such a game-changer when used correctly, and we’re thrilled it’s now giving you that smooth, glowy skin you deserve! ✨
Bria W.
I ordered the Sonic smooth and it was an excellent tool for achieving smooth, radiant skin. The sonic vibration makes dermaplaning easy and comfortable especially using in the comfort of your own home! With an 8-week supply of blades, it’s both cost-effective and convenient.
Response from Michael Todd BeautyApr 15, 2025
Thank you so much for your amazing feedback! 💜 We’re so happy to hear you’re loving the Sonicsmooth and finding it both effective and convenient—it truly does make such a difference being able to dermaplane from home! ✨
Michelle's W.
There are many different skincare devices and products out there, so it takes A LOT to have a company stand out nowadays- but I have had a FANTASTIC experience purchasing the MT Sonicsmooth (Dermaplane) device. I’ve tried a few before and can definitely say this one comes the closest to a salon-smooth feel for me. My makeup applies so much better, and the device is rechargeable so I don’t have to worry about changing batteries. It is SO well worth the investment- a fantastic product from a fantastic company!
Response from Michael Todd BeautyApr 15, 2025
Wow, thank you so much for this incredible review! 💜 We’re beyond honored to hear that the Sonicsmooth stood out for you—especially with so many options out there. Knowing it gives you that salon-smooth feel and a flawless base for makeup means the world to us. We're so grateful to be a part of your skincare routine!
