Mary Lee B.
When my device wouldn’t turn on
When my device wouldn’t turn on, I emailed the company that quickly responded with an email as to how I may return to them for valuation. If it was determined to not be working, they would send me a new one. It was less than two weeks and I received a brand new one in the mail. I was so pleased with their professionalism and quick responses. After all, that peach fuzz was growing back! lol.. I will never hesitate to purchase from them again.
Response from Michael Todd BeautyJun 12, 2025
Thank you so much for your kind words! 💜 We're thrilled to hear that our team was able to turn things around quickly for you—and just in time to tackle that peach fuzz! 😄 We truly appreciate your trust in us and are so glad to know you'd feel confident purchasing from us again. Your support means everything!



