Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty Reviews | Read Customer Reviews of michaeltoddbeauty.com

Michael Todd Beauty reviews

Showing 696 reviews with 5 stars · Clear filters

jc A.
Jul 7, 2025
Great customer service
I have been using my Sonic Smooth for over 7 years and it just decided to stop keeping its charge. I contacted Customer Service and they will send me a replacement. I was very happy to hear this. I’ll continue being a customer and try their other products. Thank you
Response from Michael Todd BeautyJul 8, 2025
Hi, Thank you so much for being such a loyal customer over the years! We’re so happy to hear that our Customer Service team was able to help and get a replacement sent your way. Your continued support truly means the world to us, and we can’t wait for you to explore more of our skincare tools. Let us know if you ever need anything—we’re always here for you! 💫
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Amy C.
Jul 6, 2025
Great service on a great device
I love my sonic pro+ but one day it came on by itself and wouldn’t turn off. I was really bummed so I contacted customer service and they were awesome. They are replacing my device for free and aren’t even requiring me to send the defective device back. I can’t wait to get my replacement. I miss it!
Response from Michael Todd BeautyJul 7, 2025
Thank you so much for your kind words and for sharing your experience! 💜 We’re so sorry you had that issue with your Sonicsmooth Pro+, but we're so glad our customer service team could help make it right. We can’t wait for you to be reunited with your replacement—it won’t be long now! 😊 Thanks again for being part of the Michael Todd Beauty family! – The Michael Todd Beauty Team
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Eliana R.
Jul 5, 2025
The Michael Todd Beauty Sonicsmooth I Loved
The Michael Todd Beauty Sonicsmooth has been a real discovery. I was looking for an effective way to exfoliate and remove facial hair, and this tool has far exceeded my expectations. It's incredibly easy to use and gentle on my skin, even with my sensitive skin. After each session, my skin feels incredibly soft and looks brighter and more even. The most impressive thing is how the absorption of my skincare products and the application of my makeup have improved, which now looks flawless. Although it's an investment, the professional results you get at home make the Sonicsmooth worth every penny. It's an essential tool for transforming your skin's texture and appearance. Eliana Rodríguez @elianaadaily
Response from Michael Todd BeautyJul 7, 2025
Wow—thank you so much for this beautiful review! 💜 We’re absolutely thrilled that Sonicsmooth has made such a difference in your routine. Hearing that it’s gentle enough for sensitive skin while delivering professional-level results means the world to us. ✨ We’re so grateful to have you as part of the Michael Todd Beauty family! – The Michael Todd Beauty Team
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Pam L.
Jul 3, 2025
Great customer service!
Prompt reply from customer service with a solution that works! Very happy with my purchase.
Response from Michael Todd BeautyJul 7, 2025
Thank you so much for your kind words! 💜 We're so happy to hear that our customer service team was able to help and that you're loving your purchase. Your satisfaction means everything to us! 😊 – The Michael Todd Beauty Team
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Paige M.
Jul 3, 2025
Exceptional customer care!
I love my Sima! I’ve had it for a few years now. I had an issue with the charging cord from normal wear and tear, and reached out to their customer service support to request a new one. I wasn’t expecting a response, but I got an email back so quickly! They sent me a new cord immediately. Fantastic customer service and I’m officially a member for life!
Response from Michael Todd BeautyJul 7, 2025
Hi, this is Ellie with Michael Todd Beauty 💜 We truly appreciate your 5-star rating! ✨ Knowing you're enjoying your tool makes us so happy. Thanks for being a part of our glowing community!
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Theresa D.
Jul 3, 2025
So happy with Michael Todd Beauty customer service!
I spent time researching dermaplaning/ hair removal systems before purchasing the Sonicsmooth Pro. When I contacted customer service about a problem with my device, they quickly and earnestly maintained communication until my issue was resolved. I am MORE than satisfied!
Response from Michael Todd BeautyJul 3, 2025
Thank you so much for your thoughtful review! 💜 We’re so glad to hear that your research led you to the Sonicsmooth Pro + and that our customer service team was able to support you every step of the way. It means the world to us that you’re more than satisfied—we’re truly grateful to have you in the Michael Todd Beauty family! ✨
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Aquarian T.
Jul 2, 2025
Over the Top Customer Sevice, Happy
Reached out to customer services as the Microdermabrasion nozzle for my pore vacuum arrived damaged. I was provided a new replacement with no strings attached and a set of nozzle heads extra. Thank you Alissa.
Response from Michael Todd BeautyJul 2, 2025
We’re so glad to hear that Alissa and our team could quickly provide a replacement and extra nozzle heads for you! We’re committed to making sure every part of your experience is seamless and satisfying. Thank you for sharing your kind words and for being part of the Michael Todd Beauty community! 💜✨
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Lynne Kirkland S.
Jul 1, 2025
Customer Service is top notch!
Customer Service is top notch! I had an issue with my device not charging properly. They handled it promptly and the customer service representative was very helpful.
Response from Michael Todd BeautyJul 2, 2025
Thank you so much for your kind words! We’re so happy to hear our customer service team was able to promptly help with your device issue. Providing top-notch support is a priority for us, and we truly appreciate you taking the time to share your experience. 💜✨
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