Michael Todd BeautyReviews of michaeltoddbeauty.com

I contacted Michael Todd Beauty to let them know my Soniclear facial cleansing + exfoliating brush was not charging properly and asked if they could let me know how to get it replaced under warranty. They replied almost instantly with a heartfelt apology and assured me they would take care of everything right away. Their warmth, speed, and genuine commitment to making things right absolutely blew me away — I’m truly thrilled with how incredibly well they treated me!

I e-mailed Micheal Todd Beauty that my charger died and to please send me a new once as soon as possible and they got right back to me and said they apologized and would definitely make the situation right. I could not be happier with how wonderful they treated me.

I was having trouble getting the charger for my Sonicsmooth Pro+ to work within the first year. It had just stopped charging altogether.I was very disappointed as I was very pleased with the Product’s performance. I contacted Michael Todd Beauty and they offered to send me a brand new replacement for the entire set free of charge. Excellent customer service!

My experience with customer service was great! My email regarding my issue was returned promptly . And final email was returned within 24 hours with an excellent resolution. I’m am very happy because I love all the products that I have purchased and will continue to purchase knowing that I will be taken care of if any problems arise in the future.

Awesome customer service. Quick and friendly replies. They gave me two easy options. Impressed with their commitment to customer satisfaction.

Fast and quick receipt of purchased product After spending a lot of money on waxing I decided to purchase the Sonicsmooth Pro+ and was not disappointed. Highly recommend this product to assist with removal of unwanted facial hair. You will not be disappointed!

I own two Michael Todd devices - the dermaplaner and the IPL laser hair remover. When I first saw these products on UTube I wanted them, but I was suspicious. There are so many scams and cheaply made items. I'm delighted to report that I've been extremely happy with both products. They are well made and function exactly as advertised. I love them both! When I had a problem with the laser device I got an immediate response from the company, which fully honored the warranty and promptly sent me the latest version as a replacement. I highly recommend this company!

I was having an issue with a unit I purchased nearly 3 years ago. I contacted customer service via email and they promptly responded and offered 2 options I could choose from to secure a new working unit. Really first class customer service, they clearly want their customers to be happy!