Mia Bella CoutureReviews of miabellacouture.com

Ordered 2 dresses. Got them in on a decent time frame. Was easy to go to store and return the dress we didn't want. Friendly staff helped us make it smooth.

this has been THE WORST experience i’ve ever had my prom is this weekend and i ordered my dress back in the beginning of march was told it would be one week then by the end of march and was then told they would call me back with an update last wednesday not only did i get no call back but not one answer to any of my calls and it’s monday for an $800 dress this customer service is not matching has ruined my entire prom!!

My order has still not arrived though it was ordered weeks ago. I have gotten no updated information about when it will arrive.

Dress came in good time. It’s beautiful

The dress was beautiful and wonderfully made.

To try and contact someone from this company is painful, don’t expect a reply in a timely manner. When they do get in contact with you they are very helpful but I did need to keep following up When my dress arrived I was heartbroken to see the condition of the dress they had sent me, there was a lot of damage on the dress from stains to pulls/runs missing stones - I have emailed the company in regards to this and unfortunately are yet to hear back

The staff and service were excellent. Only complaint would be the communication and process post-purchase. We ordered the dress Feb. 5th and were told it would be in in less than a week but took longer because it was sent to the wrong store (CA instead of TX). Then we were told alterations would only take 1-2 weeks which made sense since my daughter’s prom was very early (3/28). Called 4 weeks later and we were told it was being worked on “right now” and would be ready on Saturday (length was only alteration), Drove 50 min to pick it up the Tuesday AFTER Saturday and it was “being finished today”. They did offer to hand deliver it which was generous but it still wasn’t ready to be delivered until that Friday. Long story short, we finally received the dress on Sunday, just 4 days before her prom. This was very frustrating. It never should have taken 6 weeks. Thank goodness the length was correct since there was no room for error!!! I will definitely go back but I’ll be diligent about staying on top of things better.

My daughter and I visited today and we had a lovely experience. Elaine was very attentive, patient and made sure we had a great dress shopping experience. She has booked me in for a fitting and I’m looking forward to going back in for my dress. I’d highly recommend to any mothers of the bride or groom.