MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask Reviews | Read Customer Reviews of metamask.io

MetaMask reviews

627 approved reviews, newest moderated first

Zanetti A.
Jan 17, 2025
Mai più metamask…
Investo su gbtc in presale...al momento del claim su metamask mi vedo prima arrivare le mie cripto e poi dopo qualche giorno sparire tutto. Dopo averli contattati mi dicono che loro erano ok ero io ad aver sbagliato qualcosa...2 min dopo invece mi dicono che il sito doplve avevo acquistato era a rischio e mi ringraziano per la segnalazione.Per il resto arrangiati...
Response from MetaMaskJan 19, 2025
cerchiamo di proteggere i nostri utenti dalle truffe, ma non possiamo controllare cosa le persone scelgono di fare con il loro portafoglio. è sempre una buona idea fare delle ricerche sulle dapp per assicurarti di poterti fidare di loro con i tuoi asset
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B. P.
Jan 17, 2025
Man bekommt keine Antwort auf seine…
Man bekommt keine Antwort auf seine Frage
Response from MetaMaskJan 20, 2025
Sie können das Support-Team per Live-Chat über die Schaltfläche „Gespräch beginnen“ auf unserer Support-Site erreichen. Es gibt auch die Community-Seite oder Discord (https://discord.gg/consensys). Schauen Sie vorbei, wir helfen Ihnen gerne weiter. https://support.MetaMask.io/
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ollie
Jan 12, 2025
this addon is broken on firefox i just…
this addon is broken on firefox i just reinstalled and barely a week later have to again due to infinite loading they have not fixed for years many others have problem, debugging says atleast 16 errors why has this not been addressed, and same thing other user said this is very slow and inefficient, there are many better wallets out now and this product will not keep up with simple solutions to meet the market demands, having the wallet lock you out several times a month is unnacceptable let alone no support or solutions by developers the product is dead
Response from MetaMaskJan 12, 2025
Would love to know more about those errors. Support is avail through a live chat on our support site (https://support MetaMask.io > Start a Conversation button)
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B B.
Jan 10, 2025
Got hacked after I contacted MetaMask…
Got hacked after I contacted MetaMask (chatbox on their website) for some help. Someone sent me just enough ETH to my wallet to steal all my coins from my wallet. Please be aware of your risk!
Response from MetaMaskJan 10, 2025
Have a ticket number/conversation ID I can look into?
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rob K.
Dec 31, 2024
ckb.pw has been blocked by Metamask…
ckb.pw has been blocked by Metamask they have put it on a warning list. Assets are in effect frozen as one cannot access them, via the auto link as normal. Depriving customers of their funds should be illegal, obviously Metamask can do as it pleases. There has not been a problem to ckb.pw to my knowledge, maybe it is a usa/ china thing. I want access to my funds !!!!!!
Response from MetaMaskJan 9, 2025
We have mechanisms in place to help protect our users from scams. There's a link to submit a report to the team for further investigation, just in case we block a site improperly. If you are certain the site is not a scam, you can continue past the warning screen. If you need help: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions.
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Jean A.
Dec 31, 2024
Je ne suis peut être pas doué (!?) mais…
Je ne suis peut être pas doué (!?) mais je n'arrive plus à ouvrir metamask . j'atteri toujours sur des sites qui n'ont rien a voir et , bien sûr, il faut s'abonner ... Je considère donc que c'est une arnaque . Heureusement j'avais très peu d'argent la dessus !
Response from MetaMaskJan 9, 2025
Attends, abonne-toi ? On dirait qu'il s'agit peut-être d'une arnaque. Nous ne demandons aucune information personnelle (nom, e-mail, etc.). Veuillez contacter notre service d'assistance afin que nous puissions y jeter un œil : https://support.MetaMask.io > bouton « Démarrer une conversation ». Le bot vous posera quelques questions puis vous mettra en contact.
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Mirza umer O.
Dec 28, 2024
Im safe
I literally just going to put 1000$ in my metamask account that i just created, thank god that i read reviews from there!
Response from MetaMaskJan 9, 2025
For what its worth, we get hundreds of reviews each week on Android and iOS. (where we have 4.5/4.7 stars on avg) We're one of the oldest and most trusted names in web3 for a number of reasons. Regardless, whichever wallet you choose, please familiarize yourself with what some of the crypto scams look like (Some excellent articles here - https://support.metamask.io/stay-safe/protect-yourself/) Stay safe, and hodl on friend. If you need help: https://support.MetaMask.io > 'Start a Conversation' button. The bot will ask a few questions.
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chantoun
Dec 27, 2024
J'ai perdu 1500 euros sur metamask lors…
J'ai perdu 1500 euros sur metamask lors d'un swap entre Ethereum et Move , les explications du service client sont confuses et fausses , ils ne sont jamais responsables à fuir ou vous allez perdre de l'argent.
Response from MetaMaskJan 9, 2025
Avez-vous un numéro de ticket que je peux consulter ? Nous prenons la qualité de notre support très au sérieux.
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