Metal UnlimitedReviews of metalunlimited.com

This is the first time I have used this company. I am REALLY pleased with their craftsmanship & timely delivery. It was packaged securely so no damages to product. I would highly recommend them!

I just received my 2 metal signs today and was not disappointed. Beautiful job on them. Great service. I at one point reached out because I was having trouble tracking it and they responded immediately with a tracking date.

Do not order from them! They use false and misleading advertisements. Then once you’ve already paid they tell you to get what you want you need to pay more or they won’t make it. But when you tell them that if they won’t honor what you ordered then you want a refund they won’t do that either. So then you are stuck paying what ever they say to get your product or lose the money that you paid for the product in the first place!

I ordered two items from this company. They are beautiful and perfect for the place we hung them. And my time from order placed to the time of delivery was right on. I will use them again and recommend them.

DO NOT BUY!!! DO NOT BUY!!! The absolutely worst business on the internet. They start emailing you and never stop and there’s no way to unsubscribe. DO NOT BUY. !!! DO NOT BUY!!!

I have never written a bad review in my life but for this place I will make this my first. Not only did they mess up my order, send me the wrong product but they refused to fix it. If you have not went on the BBB website you need to. They have over 60 complaints and they all sound like the same problem I had. You can’t get ahold of anyone by phone and the email responses are rude. This is by far the worst company I have ever done business with in my 40 years of life. If I could I would give it 100 negative stars and like I said this is my first time ever writing a bad review that’s how bad their customer service is.

Placed an order back on April 22. Website says it will be 4-6 weeks for delivery. As of June 19, I have not received my order, nor have I received any communication from them. When I called in at 9 am today and spoke to Paige, she stated that there was a "recut" needed for my item and they are in the process of getting this done. When I asked why I wasn't notified, I was told that they did send an email, but I never received. She said she would look into this and call me back by end of day. Well, end of day has came and went, as they close at 4pm EST. Buyer beware...

I was absolutely thrilled with the house warming gift I ordered. It is beautiful! I would highly recommend Metal Unlimited and look forward to ordering from them in the future.