Metal UnlimitedReviews of metalunlimited.com

I spent over $120 for 2 letters. They are small and incredibly flimsy. I have no idea how to leave a review on their website. They all look fake to me. Save your money!!

If you buy on Groupon or directly from them, you won't get your items in the 5-7 business days. It looks like Etsy gets this time frame as their reviews are positive. If you email customer service, sometimes you get no response, and if you do it's stating it needed to be re-cut. If this is the case, how are you making a profit if you keep having mistakes and recutting - or is this a response to keep delaying getting customers the product? When I got it several weeks later, I had an issue, and now we are at a standstill as I don't know when I'll get my items. At this rate, I might as well dispute the charges on my credit card.

Received as a gift. One number needed changed from 9 to 8. Unable to do this at all even when offered to pay to change a 9 to an 8. No flexibility or customer support. Do you hurt gify persons feelings because they made a simple mistake? Piece is going in the trash as it has wrong day. VERY disappointed with this company and would not recommend.

Ordered the 18 inch copper version on June 10. Product arrived June 20. Was advised of status during entire process. Very pleased with the end result. People have been getting my last name wrong for more than 70 years but the name sign was spot on. Perhaps thinner material then expected but certainly a quality product well finished. Wife was very happy with belated anniversary gift.

Product was good, but was misprinted. After asking for it to be replaced, they said they would but a week went by with no other info. I then asked for it to be refunded. That was not acknowledged, only to be told the order was being made. After more silence, I messaged via Facebook to ask for a refund. That was not acknowledged - I was told a new one was being made. I finally got an email today that the product was near completion, but I do not want it. I just want a refund since it was a gift for Mother's Day.

I've ordered 3 signs as gifts so far and each have been exceptional! Will definitely order again next Christmas. Thanks!

Ordered a large sign for wedding but didn't realise it was a duplicate because somebody else had done the same thing. I tried to cancel within 2 hours and no answer by phone and I sent 4 emails and no response. they refused to cancel the order even before they started making it! Extremely bad customer service. Never will do business again with this company. If u make a mistake at all with metal unlimited, you are screwed.

Great service, quality pieces.