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Metabolic Living (metabolicliving.com) has 72 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
72 approved reviews, newest moderated first
Sally G.
They charged me even though I clicked back and didn't complete the order. Then I emailed immediate asking them to refund the money and not post anything to me. They ignored my email and posted the stuff anyway. They told me to return the items for a full refund which I did months ago now. I chased and chased for the refund but no reply. The phone number provided doesn't connect and there seems to be no way to contact them. Must be a scam.
Emily M.
DO NOT PURCHASE FROM THIS SCAM. I looked at one of these videos but soon realised it was a massive scam up-selling product on product. They prey on your emotions and weaknesses. Very clever. I stopped watching the ridiculously long videos only to find they had taken $40 from my bank account without me EVER HAVING AUTHORISED PAYMENT. I emailed demanding a refund. They stalled and tried to get me to call their refunds team the day after. I threatened legal action and told them they had committed fraud. The money was miraculously refunded immediately. What a gross waste of my time.78% 1star reviews!! Yet they only reply to the rare positive reviews🤣They deserve to go bust.
Arlene Zanella G.
Ordered what I thought was a one-time purchase of the protein powder and pdf of book. Never received book. They then shipped me another three packages without authorization $132. Returned at a cost of $22 for shipping on 6/28/23. No refund. Called today - shipment was received by them on 6/30/23. Only now are they refunding me because I called them! Sketchy company.
Annie T.
These people are scam artists pure and simple. Once you sign up that have someone call you claiming to be a coach but what they try and do is sale you more stuff. I specifically told this lady I wanted NOTHING else and they sent me more of the protein powder and charged my account. The phone number on the slip is a voice-mail and as of 1 week I have yet to receive a call back. PLEASE don't order!!!! SCAM BUYER BEWARE!!!
Karen R.
DO NOT EVER DEAL WITH METABOLIC ("Natural Health Sherpa"). They owe me close on US$200 as a refund. I have been trying for months and months to get my money, and all I get is delaying tactic after delaying tactic. Even PayPal sent them a message to refund me. They are doing NOTHING about this. IF I COULD GIVE NEGATIVE STARS, I WOULD. THE WORST CUSTOMER SERVICE EVER. NO ETHICS APPARENT TO ME.
Anne
I love the programs so much! IT WORKS. (And the recipes are SO DELICIOUS.)
Erin K.
I am currently on the phone waiting. Dialed the 800-316-8556 like the paperwork and website says, and what all the people on here are saying they also called. Even the company is saying call this number. This is ridiculous! I am seeing I have too been scammed and shouldn't have bought into them. You're an awful company that I hope goes down for this! You better refund me, and all the people on here! Contacting BBB right now! Everyone please do the same
A V.
Glad I read reviews first. Thanks folks