Merrill EdgeReviews of merrilledge.com

Merrill Edge has delayed distribution of my deceased mother’s account for over a year. When there were document complications, they did not reach out to us, to make us aware of the complications. They have lost documents, claimed they did not receive other documents, and kicked documents back for any little corrective issue they can find. Their employees are clueless and give conflicting information. They put you on hold for 20 minutes and still don’t understand what is going on with the account, when they come back. They never follow up, in the timeframe stated for follow up. They have been using these funds for their own benefit, profiting from their bureaucratic failings, which suggests it is intentional. Once this issue is finally resolve, they will never see a cent from me, my family, or friends.

Closed out roth ira without permission. Took taxes out while having no income or gains....

One week for a check to clear!!! In that time the market went up. I told them I wanted to just close everything out, but they had to wait for the check to clear. Not sure why. I originally tried doing the transfer online but for some reason it was not going through, this was even after a consultant walked me through it. The Merril Edge sales person is at B of A once a week. It makes perfect sense that these two awful institutions would pair up. Bank of America is awful too. They have ZERO personal service.

Merrill Lynch is an awful company! Blocked my IRA for no reason whatsoever, no explanation or justification. Been with them and Bank of America for 15 years and this is how I’m treated. Stay away!!

I HATE Merrill Lynch Edge!!!! They tell you what you can and can't buy on the stock market. I want to buy anything related to Bitcoin. I can't even buy MicroStrategy without some warning and this company is in the SP500. I can't even buy a publicly traded ETF that buys companies that buy Bitcoin. This is the worst brokerage on the planet. The website is very outdated. Screw this platform. Just go with Robinhood. Merrill Lynch can kiss my ass. They won't let you buy Bitcoin ETFs but they will let you buy a triple leverage short ETF. This company sucks so bad. The best move I ever made was moving out of Merrill. Oh and by the way they closed an account without my permission.

Once again my account is hit with a violation where there isn't any. They do this to me regularly now. I bought shares with settled money and sold them again. What's the problem with that? They are joke company, who give all your orders to a third-party organization who trades them in the dark pools. I've really had enough. Merrill Edge is not fit for trading. I am absolutely sick of it, and there is no way to contact them. Phoning their number and talking to someone who is a JERK with you, will not resolve your issue, it never has in my experience with them.

I had to take money out of my account for required minimum distribution. On Feb 24 I requested it and they sent my money to Bank of America after calling them time after time! I use Chase. I have NEVER used Bank of America. I cannot even get them to fix it. And I only have Chase as my bank for over 50 yrs! It's ludicrous and NO ONE, after talking to seven people, told me how to fix it correctly!! Do NOT use Merrill edge. If I could scream at them I would. I'm so tired of messing with this!

I had the worst experience with Merrill Edge. I have a roth IRA account with Merrill and I need help to withdraw excessive contribution. Despite numerous in-person and phone call appointment, the only answer I got from them are 1) there is a form I need to fill 2) they could not offer any help in filling out that form. Mind you there is no guidance on their help center and website explaining how to fill out the form. Most other majors firms (like Fidelity) will fill out the necessary form for their customers. I got 0 help from Merrill Edge. Will stop using this company and transfer all my accounts to other brokerage firms.