Larissa E.
Was no met at scheduled time
Was no met at scheduled time. Did not receive explanation for service issue and subsequently charged for a service call.

From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.Where We ServeWe proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most. Check if we’re in your area Why Choose Mercury Fiber No Data Caps - Stream, game, and work without limits, even with multiple devices online at once. Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming. Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device. Local Customer Support - Friendly, knowledgeable team members based in the communities we serve. Free Standard Installation - Get connected quickly and professionally with no hidden setup fees. View our plans & pricing Building Stronger CommunitiesEvery Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps: Students access online learning reso
Mercury Fiber (mercuryfiber.com) has 184 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Larissa E.
Was no met at scheduled time. Did not receive explanation for service issue and subsequently charged for a service call.
Conni And Steve K.
Mercury Broadband is affordable and dependable
Schmuckers LP G.
as a business we have many day that we can not dial long distance. We have scheduled a repair for three months and I get a text saying they will be here and it gets rescheduled. WE ARE STILL WAITING. I would give zero stars if that is a option.
Fred S.
Even though you are a small company you are always trying to improve.
Dee
When we first got the Internet last year, it was good. They said we were close to their tower & we had excellent coverage. Since then, we went from immediate connecting to 5-15 min. to get connected. We've had to call 4 or 5 times to fix connection problems. Not sure what happened.
Louis M.
Mercury responded to any requests made during the installation process. So far after about 9 months of service there have been hardly any temporary interruptions of service
Robert P.
I have not lost service since installation. That is huge!
Sharon
no loss of power, service responds promptly and billing is no problem. really good to have perfect company service...previously had different companies through the years and always problems. five star please remain 5 star. thank you.