Donna M.
Your service is very dependable.
Your service is very dependable.

From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.Where We ServeWe proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most. Check if we’re in your area Why Choose Mercury Fiber No Data Caps - Stream, game, and work without limits, even with multiple devices online at once. Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming. Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device. Local Customer Support - Friendly, knowledgeable team members based in the communities we serve. Free Standard Installation - Get connected quickly and professionally with no hidden setup fees. View our plans & pricing Building Stronger CommunitiesEvery Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps: Students access online learning reso
Mercury Fiber (mercuryfiber.com) has 184 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Donna M.
Your service is very dependable.
Donna C.
They had everything hooked up in a short time. The color on my TV looks really good. My picture does not pixel out when it rains. Not as many times of loosing my service.
JEFF S.
Great customer service. So far quality of internet better that what we had. We will truly know after having it for awhile.
Joycelyn R.
The tech that came out, I believe his name was Brandon, was friendly and explained things as he went and seemed to know what he was doing. My internet was going out every day and I haven't had a problem since.
Bruce M.
Great value. Impressive speed. Friendly service. What more do you expect!
Nancy Jo and Tommy V L.
The service to our home is great. I know that I can call local if we have a problem. Connecting to Mercury was a very pleasant experience, that was a huge relief! I have recommended Mercury to friends. Also, I appreciate the outage notifications.
Alan
Decent connection
Leah
Nothing but poor service and even poorer customer support. I'll be changing companies ASAP!
Response from Mercury FiberJul 6, 2026
Thank you for your feedback, Leah. We're sorry to hear that your experience with both our service and customer support did not meet your expectations. Providing reliable service and responsive support is our priority, and we're disappointed to learn we've fallen short. We would appreciate the opportunity to learn more about your experience and see if we can help resolve your concerns. Please contact our Customer Support team Monday through Saturday, 7:00 AM–6:00 PM CST at 1-800-354-4915 or by email at [email protected]. We value your feedback and hope to have the opportunity to restore your confidence in Mercury Fiber. — Mercury Fiber Team