Alan
Decent connection
Decent connection

From the Great Lakes shoreline to the heart of the Midwest, Mercury Fiber is connecting communities with ultra-fast, dependable fiber-optic internet that is built for today and ready for tomorrow. We believe reliable broadband is not just a luxury, it is a lifeline for work, education, healthcare, entertainment, and staying close to the people and things that matter most.Our mission is to bring big-city speeds to small-town America, bridging the digital divide and opening new opportunities for the families, students, and businesses we serve. Whether you are a remote worker, a gamer, a streaming enthusiast, or a business owner relying on cloud-based tools, Mercury Fiber delivers the speed, stability, and customer care you deserve.Where We ServeWe proudly offer service across Indiana, Kansas, Michigan, Ohio, and Missouri, focusing on small towns, rural neighborhoods, and growing suburban areas. From the welcoming main streets of communities like Knox, IN, to the lakeside charm of Marshall County, to neighborhoods surrounding our hometown of Topeka, KS, and across hardworking communities in Missouri and Ohio’s farm country, we are delivering next-generation fiber where it is needed most. Check if we’re in your area Why Choose Mercury Fiber No Data Caps - Stream, game, and work without limits, even with multiple devices online at once. Symmetrical Upload & Download Speeds - Perfect for video conferencing, large file transfers, and competitive gaming. Whole-Home Wi-Fi with Wi-Fi 6 - Strong, consistent coverage and advanced network security for every connected device. Local Customer Support - Friendly, knowledgeable team members based in the communities we serve. Free Standard Installation - Get connected quickly and professionally with no hidden setup fees. View our plans & pricing Building Stronger CommunitiesEvery Mercury Fiber installation is a step toward a stronger, more connected community. Our high-speed internet service helps: Students access online learning reso
Mercury Fiber (mercuryfiber.com) has 184 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Alan
Decent connection
Linda S.
The connection itself it great. The service sucks!!!! They strung fiber all over our lawn 10 days ago and it's still laying there!!! They flattened my flowers doing install and left 50 feet of fiber coiled up on my lawn. They have no regard for your property. Not happy one bit. Update: they are burying the cable!!! Thank you sooooo much!!
Response from Mercury FiberJun 18, 2026
Thank you for your feedback, Linda. We're glad to hear that you're happy with the connection itself, but we're very sorry to hear about your installation experience. We understand how frustrating it is to have fiber left on your lawn and to feel that your property was not treated with the care and respect it deserves. What you've described does not meet the standards we expect from our installation teams. Our Install & Repair Supervisor has been made aware of your concerns and will be in contact to discuss the situation and help ensure it is addressed. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience. Thank you for your patience as we work toward a resolution. — Mercury Fiber Team
Larry
Every time I call they help with the problem.
Terri B.
Change is hard for me and the mercury staff that helped get me hooked up and running were great. It has saved me money over what I was paying for AT&T.
Brandon B.
I’ve had them for years and I’ve been mostly satisfied. Of course I wish I could get faster speeds but I’m out in the boondocks so I’m thankful to be able to get reliable service at all. Let me be clear my service isn’t super slow but I’d say just average, but the service has been excellent anytime I’ve needed to call.
Response from Mercury FiberNov 17, 2025
Thank you for your 4-star review and for being a loyal customer for years! We're glad to hear that you've been mostly satisfied with our service and appreciate your understanding of the limitations due to your location. We're always striving to improve and explore ways to enhance our speeds. It's great to know our customer service has been excellent when you've needed assistance. If there's anything else we can do to support you, please feel free to reach out.
Dan
The internet service is the best I have had at this address. I haven't had anywhere near the problems I have had with the previous companies. But here is why it wasn't a 5 star, if you need customer service you had best hope it is before 6:00 or your out of luck. My internet went out after 6:00 on a Friday and I didn't get it back until Monday afternoon. I did get a credit for the time it was out, but I would have preferred the service instead.
Response from Mercury FiberAug 7, 2025
Thank you for your feedback! We are pleased to hear that you consider our internet service the best you’ve had at your address and that you've encountered fewer issues compared to previous providers. Your feedback is invaluable, and I will pass it along to our management team to explore ways to enhance our customer support availability. Thank you for being a valued customer, and please don’t hesitate to reach out if you have any further concerns.
customer
It's great, I just wish you had tech super 24/7. Everytime our internet goes out it's after hours or weekends then we have to wait.
Lisa
Mercury Broadband is good just need to watch Fox News channel full programs.