Mercury Auto Transport | Car Shipping ExpertsReviews of mercuryautotransport.com

Ryan L. was great to work with. He answered all of my questions and helped me stay within my budget. Would definitely work with him again.

This company had great communication and we were able to ship our car to Alaska from California at competitive pricing. They were great about keeping us informed all the way through. Pick up at the other end went really well too. Thank you Jake!

Luis made this whole process so easy. Will definitely be using Mercury again for my next shipping project. Thank you Luis!!!!

Great Company!!! I was so nervous about transporting my sons brand new mercedes from California to Florida. But Melissa Dossett was so reassuring and kept the line of communication open with me. It was a smooth process and the car actually arrived 2 days sooner than it was supposed to. Price was also great! I highly recommend Mercury auto transport!! 10 stars for sure!

I needed to transport my daughters car to San Francisco from Chicago suburbs as I did not want her driving an old car all that way on her own. A friend gave me Michael Skeltons name and I called him and he set it all up.It was smooth and easy,(I knew nothing about this industry) The pick up was right by our house, a very pleasant man and the journey faster than we thought it would be and pick up for my daughter was easy, close to her house.We were able to put her possessions in the car and would thoroughly recommend Mike and his team for this, to save stress and angst searching for a company yourself. Nicola K

This is the second time I have used Mercury Auto Transport and Jake Horner. Jake is great at being trusted, attentive, and giving great tips. He keeps in touch both by email and text, and always lets you know what's going on. I have also liked BOTH of the transport companies he has sent to me to travel with my car.

* This wasn't my 1st rodeo and thought others were as good as it gets until...Mercury Auto Transport. Trevor Thomas, Senior Logistics Agent at Mercury Auto Transport, exceeded my expectations and provided me the most outstanding experience with the transporting of my beloved Z4 BMW, I never anticipated. * After submitting direct quote requests and landing on a brokers listing board, which I'd tried to avoid, at all costs but got my info sold anyway. (very irritating). * Mercury (Trevor) is the only one that didn't inundate me with pesky phone calls, nor followup emails, quote revisions or text messages. In fact, the only follow up email was a very detailed list of safety issues of what to be aware of with brokers and direct to consumer carriers. * After my nearly 2-week long thorough review research on every submission and un-invited company, I decided to come back to Mercury's quote (which was also within my intended budget), not highest nor lowest. * Trevor had the wherewithal not to add to the litany of calls & emails I was receiving. He left me to do my due diligence. His professional demeanor and genuine nature, impeccable service, and timeliness, gave me the confidence and trustworthiness I needed the most and ability to meet my work schedule without additional up-charges. All a key factor in my decision-making. * Regarding price, it was held at the price quoted, even after informing me the price may change as the online quote is a bot, standard practice in the industry, hence typical price increases if booked online which also doesn't include his broker fee. I was very concerned about the driver asking for more monies upon delivery, he assured me that was not their policy and would never be acceptable. Trevor was easy to communicate with, forthright and patient. He assured me once the contract was agreed upon the rate wouldn't change. Trevor even had an out-of-the-box know-how skillset for getting around another broker's refusal to remove my car from the listing board whom I'd Never booked. Genius Trevor and Thank you! * The 1st 2 carriers cancelled for different understandable reasons. Trevor kept me informed and wouldn't settle for anything less than top carriers that he trusted. The 3rd and final carrier that accepted the price quoted was Prestige. At pickup, I spoke with Victor and immediately was greeted with a super friendly, outgoing and engaging driver, whom was met by my brother in the Mid-West, who was immediately comfortable with his professional demeanor and ego-free personality. * Prestige held my car in their lot in Florida over the weekend to accommodate my work schedule without additional charges (which Trevor had informed me of was an option). Whew! Their flexibility and understanding was a major bonus. At drop-off to a mechanics shop for a check-up having been stored over the winter, the location didn't allow for a turn-around of a 9-car hauler but Prestige's driver, Christian, was confident he could make it happen and not to worry. Low and behold, he did just that! He too, was extremely good natured and outgoing personality. This all made for a very stress-free process thanks to Trevor not settling for mediocrity and constantly put me at ease during the entire process. *Milleoni at Prestige was pleasant and easy going and patient as well with my many phone calls. Then there was June, in Mercury's Fulfillment Dept., who like Trevor went above & beyond. Not only did she follow up and follow thru, she sent me emails on her weekend days off, making sure everything was going according to plan and Prestige had been in touch, and offered support if needed. * Mercury (Trevor) was the most professional and honest transportation broker I've had the pleasure of working with. It was the wisest choice I made. Others should take notes. Should I ever transport a car again, they'll be on speed-dial.

Jim Gozde has shipped three of my vehicles over the past 5+ years and I totally trust both him and this company. He provides consistently excellent customer service and I will continue to use him for any shipping needs in the future. Choosing an auto transport company was initially super stressful and overwhelming so I'm very thankful to have found this place. If you are looking for an auto transporter, you can trust Jim and Mercury Auto Transport to charge a fair price, provide both speedy and fantastic service, and safely transport your vehicle.