MerchtableMerchtable is a one-stop shop for artists, labels and creators looking for end-to-end e-commerce and tour solutions for their merchandise. Merchtable offers a wide range of services, including custom merchandise design, printing and storage, order fulfillment, and direct-to-fan sales. With Merchtable, creators have the freedom to turn their vision into tangible products while enjoying the convenience of professional fulfillment and inventory management.
Merchtable (merchtable.com) has 48 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Video & Sound · Union, New Jersey
Excellent
Video & Sound · Bellmawr, New Jersey
Excellent
Video & Sound · Loudoun County, Virginia
Excellent
Video & Sound · South Jordan, Utah
Excellent
Showing 3 reviews with 2 stars · Clear filters
Unit B.
Merchtable has terrible shipping. I ordered on Dec 13th and they didn’t give it to their shipper until Dec 22nd. Their shipper will take at least 5 days. Totally missing Christmas… and their customer service sees no issue with charging me $10 for this type of terribly slow shipping. Avoid this merchant/merchant service.
Marjorie
I attended the Guster conference in Saint Augustine over the summer and bought a small sweatshirt. Unfortunately we lost our home in a house fire shortly thereafter. I ordered another sweatshirt but could not remember the size I bought at the concert mistakenly thinking I could exchange if it was too large. I received my Guster sweatshirt in a size medium which was too large. I had opened the package to judge the size. The day after I requested a return or exchange from Guster. They asked that I take a picture of the item which I did sitting next to the envelope. Because the item was opened they would not accept the return. In today’s world this is unacceptable. Merchtable should evaluate the product and if in new condition allow the return. I will use other retailers moving forward.
Response from MerchtableOct 21, 2025
Hi Marjorie, my name is Bianca I run CS here at Merchtable. I am so sorry to hear about your situation here <3. There seems to be some confusion in our return policy, you are absolutely able to return this. The unopened porition applies to music items only. I reached out via email to help you get this returned. i am here to help and I will work with you until the return is finalized. Please look out for a new email from me today! Looking forward to getting this resolved for you!
Beckoa
Before I get into the nitty-gritty, the customer service I got was pretty good from merchtable! They were fairly understanding. Slow to respond, but understanding. I ordered a hoodie in a size Large. I washed it (my mistake), and it was very small. I thought it shrunk significantly. After reaching out to customer service, measuring, and comparing with the size chart, I found that it was measuring at a size Small, even though the tag says Large. Customer service sent me an XL as a replacement. As soon as the item arrived, I measured it. Before washing it or anything: I measured it. In comparison to the dimensions on the sizing chart, it measures at a size Large despite the label saying it is an XL. It is possible this company drop-ships, which is why they may not have control of or understand how the sizing is so messed up, but just be aware that this companies sizes run small !!!!!