Clara H.
Will scam you
Honestly, I have ordered band merch from merchtable a couple of times now and it's usually okay (at least quality-wise). Big problem #1 is that shipping is outlandishly expensive. I live 4 1/2 hours away from their warehouse. I cannot conceive why I am paying double digits for shipping costs. I wish that was a joke, but I have paid $12, $18, $8, and $10 for shipping on orders (only ordered like $60 worth of stuff). My last experience with the company has caused me to completely boycott them. I ordered a $55 hoodie ($10 shipping) in early June. Got the wrong size at the end of June. Immediately emailed the company requesting a return and refund. Takes them until MID JULY to respond to my email. I ship the hoodie back to them during the same week. I have not received a refund and it has been OVER A MONTH. I have emailed them and they once again refuse to respond.
Response from MerchtableMay 1, 2025
Merchtable is now under new ownership and management. We are 100% committed to improving and regaining your trust, as you can see reflected in our more recent Trustpilot and Google reviews! We'd love to offer you a special promotion to see the positive changes we have made to earn your business again! Please reach out to [email protected] for more info!