MerchtableReviews of merchtable.com

I wish I had come on here prior to making purchases as I would have seen all the 1 star reviews. I purchased some fan merch, vintage black, the sweater is literally grey. I paid famously for international shipping and so it was quite disappointing when the sweaters arrived in the wrong color. They were also sticky on the inside. I put in a claim and they said too bad and sent me a link with a picture of a different sweater in the “vintage black” which was grey. I advised them to actually show the grey sweater picture in their advertising moving forward. DO NOT purchase from this company!!

If I could give ZERO stars I would... I will be putting in a payment dispute with PayPal because this site is a scam. Ordered some things in May, June rolls around and they say "wait", ok. July rolls by still nothing and now here we are in August and they can't even be bothered to respond to my emails OR calls. I have half a mind to report the site as a scam. Bands, use someone else because these people are scamming your fans. Whatever you do, avoid at all costs....

Useless. First time using, won’t be using them again

Terrible. They sent me the completely wrong shirt and after multiple times of trying to contact them, I'm just giving up. Will never order from them again.

They overcharge for shipping. I went to order a CD and the shipping was calculated to be $8.50 for USPS Ground Advantage shipping. If I go to check out with the same CD and a $3 sticker, it calculates the shipping to be $6.09 for the same shipping method. Still overpriced, but less so. To add to this, if I go to check out with two of the same CDs, it calculate the shipping to be $6.81, and three CD it calculates the shipping to be $7.77. There is absolutely no way these shipping costs make sense. I contacted support about this and all they tell me is that this is out of their control and they "strive to provide the most efficient and cost-effective shipping options possible". I doubt both of these statements. If the above were true, they wouldn't be charging $8.50 to ship a single CD. I'll admit I have never actually ordered from Merchtable, so I can't speak for the rest of their service but the fact that they charge so much for shipping, likely no reason, makes me want to never order from them. So to me, a one star rating for this reason is fair. Anyone can look up commercial shipping rates, so anyone would be able to see that $8.50 to ship a single CD using USPS Ground Advantage Shipping is too much. There is no reason for shipping on a single CD to be $8.50, unless it weighs more than a pound.

This company is not to be trusted. I ordered 3 CDs, 1 being a pre-order. They let all 3 sit until the pre-order comes out, but charge you $9 for shipping...... That's enough to send to me twice. Surprise, my pre-order didn't ship when it was supposed to, now I have to open a PayPal dispute. I'll never use these morons again, and don't you waste your time either.

Absolutely brutal company. I've dealt with hem twice. The first time I never recieved my record and had to chase them for my money back. Still waiting for my second purchase... 8 months later!!! They keep sending it to random addresses and then it is returned. Avoid if possible

This service was actually laughable. The first agent AGREED that the description did not properly note the shade of "red" as it was printed coral/pink. The manager then chimes in to say it was correct and to basically go touch grass. I'm still laughing. not only was the print quality subpar, the shirt quality is basically tissue paper. @ The Get Up Kids, please use another service!!