Brandon
Average to Good
Website isn't very clear, turn around times are longer than I would have thought, requesting to actually communicate with someone from the company returns no response. But when you get your product, it looks great! So I guess that's the most important thing.
Response from MerchlyNov 4, 2020
Hi Brandon, Glad you liked your finished items! So sorry if there was any confusion about our turnaround time! I checked your order receipt, and it gave an estimated delivery date of 10/15, but when I tracked your shipment it was delivered on 10/13....2 day early. Please let us know if you saw anything different and we will do all we can to correct it! We are available M-F, 9am to 5pm Eastern time by phone (866-522-4012), email ([email protected]), or chat on our website if you ever have any questions. If you reach out to us on a weekend or holiday, it might take us longer to get back to you but we will do all we can to respond the next time we are in the office!



