MerchlyReviews of merch.ly

I am not at all satisfied with my experience. I sent a picture of what we wanted on the shirts. And was assured that it wouldn’t be a problem. After I paid for the order. I began getting Emails that they couldn’t use the picture. So, either myself or my Promoter sent several versions of the picture. After about a week or so . They were finally able to use one. At that point I sent several emails to see if everything was ok? And that it would still be done by the agreed date. I never received a response. The shirts were delivered on time. But, they weren’t like we ordered. If they had answered my emails or sent me a proof of the shirt for approval. Then I could have made them aware of the issue. And now it’s too late to correct the problem. As I need them for tomorrow. I’m very disappointed in the over all customer service.

Tee shirt quality was very thin material. I had asked for the hemisphereband.com imprint on the back to be reduced by 50% in size it was not.

A little pricey for the quality

Images are off-center.

The previous two orders that I made were fine, but my recent t-shirt order was very bad... The shirts have a yellowish tint as through they're mildew, the have a chemical odor, the quality of the print isn't as good, and the shirt quality isn't the same... I was very displeased, and I won't be able to order from them anymore. I sent the pictures merchly asked for and got no response, but it's fine... I'll take the loss this time.

I don’t know if it’s the Covid 19 or something else but these guys dropped the ball on our order. We ordered a few T shirts and masks as a test for a larger order for our upcoming world tour. We were told to expect our order August 6 and today when the order still hadn’t arrived I called only to be told that our order hasn’t even been worked on yet! They would email me later today (haven’t seen it yet). How would they handle a large order we need? Not cool!

I know I did not buy bulk, sort of a test run, and understand the costs of production, but I am cost prohibited from purchasing additional services at this time in order to provide a reasonably priced product to my family, friends and fans. And honestly, the product is working as intended, but is super thin, leading me to believe I overpaid.

The delivery arrived on time so I was very happy about that. That's really the only thing good I have to say. The quality of the shirt was fine. The main problem is with the printed design. The printed design is rough with little lumps and looks like it is already coming off. For the price I paid for the shirts I am very disappointed. If I had know sooner I would not have ordered my hoodies from this site which have yet to arrive. We can only hope the quality is better.