Bank of AmericaReviews of merch.bankofamerica.com

Again custumer serdo not get their act together. When I do to a physical boa they have all my informations up to date . Only customer service do not... i am so upset because I have no way of using even my checking account they locked it. Unbelievable I have no way of using any of my accounts. I am going to write a negative review every day....

⚠️ WARNING TO ANYONE BANKING WITH BANK OF AMERICA OR ANYONE WHO IS CONSIDERING THEM AS A FINANCIAL INSTITUTION ⚠️ I was a Bank of America customer for more than 10 years. During that time, I trusted them with millions of dollars flowing through my accounts. Then, without warning, my accounts were suddenly shut down. I was given no meaningful notice, no reasonable opportunity to prepare, and no clear explanation that justified what happened. Even worse, Bank of America has held my funds for approximately four months, and as of today, I still have not received my money back. Think about that. You can bank with a company for more than a decade, keep substantial amounts of money with them, follow their processes, and still wake up one day to find your accounts closed and your money inaccessible. This experience has caused serious disruption, stress, and financial damage. I never imagined that an institution I trusted for so many years could treat a longtime customer this way. I am sharing this as a warning: do not assume your money will always be accessible simply because it is sitting in a major bank. Keep backup accounts, diversify where you hold your funds, maintain detailed records, and have a plan in place in case your bank suddenly decides to end the relationship. This is my personal experience with Bank of America, and I would strongly encourage anyone using them—especially business owners—to protect themselves and seriously consider whether they want to continue trusting this bank with their money. Bank of America, I am still waiting for the return of my funds and it has been over 4 months.

after being with Bank of America the bad is more than the good taking in consideration they are playing with my money doing bank transactions in ways we the card holder ignores ..... Bank of America is not working for the client when they cancel your debit card out of gods knows what reason they have done that 3 times in 18 months I reside at the border for years and without a notice they feel that your buy is a fraud and the card gets cancel . once in Buenos Aires Argentina twice in Tijuana . then you need to wait for them to send you a replacement card ...... my choice will never be Bank of America they are a mediocre not customer friendly service .

Went in to cash my bonds after many years with BOA commercial and personal accounts. I forgot my drivers license and the wouldn’t help me. I went to Truist cashed bonds, came back to BoA with license and immediately closed all accounts . Bastards.

WORST BANK EVER. I recently got a Travel Rewards card and a few weeks into my trip I tried to use the card to purchase a flight. It was flagged as fraudulant for some unknown reason and the strange part is that they paid for 85% of the ticket and not the other 15%! I have never heard of this before. When I tried to contact them to resolve it they only allowed ONE form of verification which is a code sent though your phone number. I didn't have an international calling plan set up as I bought a local SIM card at my destination. I do have a google voice number though which they refused to use even though that number has been on file with them for the past 15 years!!! The only other way they offered was for me to go into a local branch... ummm, that is noT an available option, hello. They basically refused to verify me in any other hundreds of ways they could have and refused to help me solve my issue. So now I have no flight, no useable credit card, and no way to get it resolved. All for NO REASON. I should mention that I planning on being out of the country for 1-2 years and even when I tried to explain this to them and they were basically fine with not resolving the issue and leaving me stranded in another country with no credit card. That is UNACCEPTABLE. I can't tell you how infuriating it is to work with this bank. I will be closing my accounts immediately

Review for Bank of America: ⭐☆☆☆☆ I have been a loyal Bank of America customer for over 10 years, consistently making payments on time. Recently, while traveling abroad, I missed a payment of around $10 because I didn’t have regular access to my online account. To my shock, BofA closed my credit line without any prior notice via email. I discovered this only when I tried to purchase a ticket. Despite attempting to resolve the issue through the mobile app and calling international support, I received no assistance. The customer service was unhelpful and informed me that they could not reopen my credit line. To make matters worse, I am currently under a medical situation and desperately need access to my credit card, which is now closed. This experience has left me extremely disappointed and frustrated with BofA’s lack of support and communication.

I have and account for years ,3 months ago they start taking out $12 dollars monthly fee is very disappointing & unfair,soon I will moved to a better bank .I give the a - -0

I’m traveling out of the country with boa travel card. First purchase was declined. They asked verification through sms / app, and I’ve verified it. They told me to retry the purchase. Second time failed again, and they completely blocked the card. I need to call their customer service. so i called them (their international phone). 30 minutes later, they said they can’t fix it, and told me to call another phone number (which is only opened during business hours). so i called the second time, 1 hr later, they said it was fixed. i looked at my boa app, it says it’s still blocked. I thought it might need a while. 24 hr later, it was still blocked. Like hello????? Why did he say it was unblocked when it’s clearly isn’t. Calling a third time, the solution offered was to visit a financial center for ID verification. I’m abroad, making this suggestion impractical and nonsensical. What’s the point of a travel card that can’t be used or fixed while traveling? Additionally, the time spent on hold with customer service has been a complete waste if no real assistance is provided. This has been a deeply disappointing experience. I would give me a 0 star if I could