mentfunding.comReviews of mentfunding.com

Response from mentfunding.comSep 21, 2026

Hey man, this is Anton CEO over at Ment Funding, We have an around the clock support team that would look at your case and help you with an answer if you open a ticket, I dont know why the trustpilot page is being treated as a support hotline while also dropping a 1-star for us. That said, we have rules. The rules are made because we set out to make the fairest competition in the space. Why do we have a minimum of 3 losses? Because we want to ensure the trader has had AT LEAST a certain number of trades that helps show their winrates, profit factors, and other relevant profitability data. There are so many firms out there without those rules - but I'm sure you've noticed that you won't even show on those leaderboards unless you literally gamble. So you clearly came here for a reason. If you dislike the actual rules around the competition, those rules dont exist in many of our evaluations - which you are always free to purchase. But a competition is just that; a competition. And a competition has rules. Our rules are formulated in a way that actually makes our system one of the most accurate and fairest in the space. Congratulations on your performance nonetheless. But the rules are written very clearly for a reason my man. Anton CEO Ment Funding LLC

Response from mentfunding.comNov 12, 2024

A few things I'm going to add. I had a long conversation with this client and I think we came to a better understanding of what had happened. I hope he potentially reflects some of our conversation and our business practices in a reupdate/edit of the review, but I understand if he'd like to keep it at 1-star. Some context simplified: We work with a 3rd party (that we have no affiliation with in regards to direct outcome) called sumsub for KNOW-YOUR-CUSTOMER (KYC) requirements that come when it's time to sign and trade on our funded accounts. We require an ID and proof of address. Sumsub (a 3rd party) verifies the documents sent, sometimes there are issues which allow us to request another attempt (or few) from the client, othertimes the documents get flagged and get denied. Out of accordance with regulation and legality, flagged and outright denied clients have their time with Ment Funding end right there. Upon this occuring (which has happened before but tends to happen very very rarely) - we refund the entire cost of the evaluation to the client and are just no longer able to work with them going forward. The client that had left this review had similarly passed his evaluation in 3 days of signing up, and upon submitting verification of ID and proof of address, was flagged for reasons pretaining to the 3rd party verification (SUMSUB). Upon attempting to let him reprocess files and submit them again, SUMSUB had outright decided (due to the documents submitted or whatever other factors - not pretaining to Ment Funding) - that the documents were a no go and declined the verification. As a result, we are not able to work with this client. Regarding the review itself: I (Anton, CEO of Ment F.), believe that this was a perfect concoction of bad emotions at a bad time. I do not think the review highlights well the way that we run business and attempt to run business, nor showcases in its best ability ALL aspects/truths associated with our clients' experiences (even the bad experiences). In this case, despite sumsub having declined the KYC, making it impossible for us to put this client on a live account and have him move to the funded stage - the client was instantly refunded and is now processed as fully refunded. We as a firm have paid out 100% of every requested payout with our team. This review (I believe) was the marriage of bad emotions at a bad time spawned into light - and for that I apologize. We have a KYC process and protocol to follow; we do NOT have jurisdiction over any of the KYC process and verifications/denials are entirely to do with a 3rd party vetted KYC verified (SUMSUB) - when a KYC is failed (as was with this reviewer) - we instantly process a refund in attempting to showcase a different approach to funding/prop firm business as we have for over 3.5 years+ now with a track record that does not dissapoint. Anton Ment Funding LLC

Response from mentfunding.comMar 1, 2024

Further edit: This review is about a different business entirely. Ment Funding is NOT a broker. I have attempted to reach this client multiple times, he does not answer. This is Anton, owner and ceo of Ment Funding. First and foremost, all our clients, after the migration to a new platform, are either able to now trade or are getting actively helped to get themselves set up to trade - since a full migration isn't an easy task. Secondly, Ment Funding has never scammed a single customer. We have operated since 2021 and have thousands of traders under the Ment Funding umbrella, with a reported 100% of requested payouts being paid out with no issues. Thirdly, this review seems to be about something else, and seems to also be about a different business entirely. You are free to investigate or conduct anything along those lines, just not within our review pages; let alone with a 1 star review for no reason whatsoever. Regarding your second point, what we provide is a service, where we test you to trade under the available broker/environment available at any given point. A limitation of the prop space (and not working with a specific broker at any 1 point) - is that you also have to be ok with the downside of changes in platforms (potentially) - even though brokers themselves undergo the same kind of changes when necessary. As a prop, our main goal is to provide funding and an environment within which you can trade - that's what we've done. While also specifying within our terms and conditions - terms and conditions you had personally AGREED TO yourself - that ofcourse the availability of what you pay for in regards to markets/platforms is subject to change (ofcourse... because sometimes unprecedented things do and can happen and we need to be able to resolve it). We cannot randomly provide mt4/5 when metaquotes (metatrader) has pulled its license with many brokers. Many brokers are also undergoing this shift and DO NOT need to provide a refund to anyone that doesn't want to use them - I hope this makes sense to you. You received the product and service you paid for, and you utilized said product and service - so ofcourse a refund is not in order. Many of our clients that hadn't placed a single trade were refunded immediately in the scenario that it was what they wanted. You had traded with our team prior to this debacle for over 360 days - so ofcourse a refund would make 0 sense. It's very sad to see a review that attempts to bribe our team (since we dont have many reviews) so that we dont have to suffer at the hand of a 1-star. Sadly, we have stayed consistent with the way we approach each individual and client, and to keep it fair across the board, we ofcourse wouldnt accept a bribe nor make exceptions. It is sad to see you abuse your power as a customer, especially one that had utilized our service for so long, and fraudulently make claims that you yourself had agreed to with 0 remose/attempts at communication. To this day, I have attemped calling this client 4+ times, have attempted messaging him 40+ times, all with 0 reply outside of the his following reply "mt4 or refund now". Further edit: Metaquotes pulled their license with the broker, not with Ment Funding. We are working WITH a broker and have to adhere to their environment rather than vice versa. When metaquotes pulled their license with ThinkMarkets (current broker) we ofcourse have to adhere to said changing environment as we are currently working with ThinkMarkets - after all, we are NOT the broker in any capacity. This client continues to disregard any attempt at communication and continues to bribe via the same message outlined above "MT4 or refund" - the only communication we have properly received from this client are via the review page. This is very sad to see. Metaquotes pulling licenses is not up to us in any way - and we delivered the best solution we could, and continue to work on better ones. Thanks for the review, Anton Ment Funding LLC

Response from mentfunding.comApr 24, 2022

Hey man, this is Anton, I appreicate your review although I find it a little unjustified and unfair. You will see my response to a few other reviews like this one below as I made an effort to make sure that every member/person understands why we offer what we do and how we offer it. 1) The rules are restrictive - yes, as any firm, there will always be some kind of limit on the trader. I preferred to limit the trader in terms of risk as to permit and allow for a 1-step evaluation that can be passed over ANY TIMEFRAME - there are no time limits on anyone unlike other firms. Many firms will limit you with time, profit targets, and 2 steps, and are able to present to you "non restrictive" risk choices. On the other hand, we seek to restrict crazy risk, but bring on the benefit on no time limit whatsoever as well as a 1-step evaluation that can be passed instantly or over multiple years if you prefer, hence why we offer larger funding capital as well. 2) the price goes directly into the first point. We are offering a model unlike any other - that has its own benefits and cons. I hope you understand that there is a real difference between 2-steps and 1-step, as well as 0 time limit and an extremely restrictive time limit. I understand that it can be restrictive, any prop that is giving you capital trade with is. Otherwise the prop firm wouldn't exist or would go bankrupt/out of business (as we've seen happen in the industry a few times from a few prop firms). I ask that you reconsider the poor review as we try to be extremely transparent about exactly what we offer for our members if they choose to be a part of and trade with ment funding. I hope you understand our point of view and don't tarnish our reputation on the exact things we made clear to you and our members way before you would buy an evaluation with us. Please reconsider this as I find it unfair and a poor review of what our firm offers and does. Anton