Men's Liberty Reviews | Read Customer Reviews of mensliberty.com

Men's LibertyReviews of mensliberty.com

3.7225 reviews
Health Equipment
Largo

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Men's Liberty

About Men's Liberty

TAKE BACK YOUR FREEDOM & CONFIDENCE with Men's LibertyA Device Like No OtherThe discreet, dignified, dependable option.When it comes to bladder leakage, there are many different options out there. But how do they stack up against Men’s Liberty? Our life-changing, male external catheter was designed to help men with urinary incontinence—no matter how old or young, no matter what the cause—regain their freedom and dignity.Adult diapers can be uncomfortable or embarrassing but Men’s Liberty effectively directs urine away from the skin keeping you dry 24/7.Unlike certain prescription drugs that promise to control your UI at the expense of possible side effects, Men’s Liberty is comfortable and sanitary.Condom catheters can potentially cause irritation or infection, especially if there is already broken or irritated skin, Men’s Liberty is gentle and safe.The benefits speak for themselves: -Fits most male anatomy -Effectively directs urine away from the skin, which reduces the risk of urinary tract infections -Uses a latex-free adhesive that is safe and hypoallergenic -Forms a complete seal without “pop-offs” -Can be easily removed with our FreeDerm product -Wearable for up to 24 hours -Replaces diapers and saves caregivers from changing diapers multiple times a day -Covered in U.S. by Medicare, over 3,000 private insurances, workers compensation and VA/TRICAREOur Customers are the proofHear what others are saying about our life-changing device.“I have been using Men’s Liberty for one-and-a-half years. Men’s Liberty has given me my freedom back.”~ A. Nieto, diagnosed with ALS and an activist for an ALS cure“Men’s Liberty has been a lifesaver. Wearing an indwelling catheter is not an optimal solution for a spinal cord injured person because of the great potential to contracting urinary tract infections. Men’s Liberty is not an invasive product, and it has allowed me to maintain my lifestyle with my work and family. It’s a wonderful option to have.”~ John C“I have ALS, and

Men's Liberty (mensliberty.com) has 225 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: mensliberty.com
Website: mensliberty.com
Category: Health Equipment
Location: Largo
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 33% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Men's Liberty reviews

Showing 29 reviews with 3 stars · Clear filters

John B.
Aug 17, 2018
Good product terrible distributor
My experience with the Men's Liberty product was very good. However, the distributer, Byrum, constantly messed up the delivery orders and billing. I either got my order late, or the contents were incorrect. I dealt with two other catheter related suppliers, Hollister and Allegro, with no problems. My last order, prior to surgery on 6/23 was placed on 6/17. I ordered 10 as my surgery was imminent and that amount would assure that I hade enough even if the surgery was delayed a couple of days. And despite several requests to expedite earlier the ordered was delayed until I received a full amount of 30 Men's Liberty products. A also have in invoice for an old order that was already paid. Terrible!
Response from Men's LibertyAug 24, 2018
Dear Mr. Baggio, Thank you for bringing this to our attention. We will work with the distributor on getting better Customer Service for you. We appreciate that you have not taking this as a negative on the product will do the best we can to make sure that this is handled for you. Please reach out to our nursing team at 1-888-920-9363 or customer service if we can be of any assistance to help you Best regards, Customer Service Men's Liberty 1-800-814-3174
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Brian H.
Aug 14, 2018
Got more than I wanted/needed.
I received my order but it came with a few other things I did not order. They are things that I will not be using. Since I did not order these "other" things, they should not have been sent. I did not reorder again for two reasons. #1- it is a "hassle" to removed then external collection bag w/o the removal lotion required and recommended. I was not told I would need this liquid remover when I placed my order. I called your Cust. Service Dept. and they instructed me on how to remove the collection bad by using hot water. #2- I found a similar product thru the VA Hospital Urology Clinic. It is FREE and much easier to remove when changing collection bags.
Response from Men's LibertyAug 24, 2018
Dear Mr. Hoyt, I want to extend my sincerest apologies for the negative experience that you had with our product. At Bioderminc / Men's Liberty, we pride ourselves in giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry. We will continue to develop the products that our customers love, but with more extensive quality. If our customer care team can help you or a loved one in any way please feel free to contact us. Best regards, Customer Service Men's Liberty 1-800-814-3174
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John H.
Aug 13, 2018
Appliance attached well and stayed in…
Appliance attached well and stayed in place. There was no leakage. All good. But at my level of activity it was awkward, always reminding me it was there. Psychologically, I didn’t like it because I always had to spend the time to put it on and take it off, making me feel that I was more of an invalid than I think of myself. I am totally incontinent following prostatectomy, using 5 pads per day with occasional leak thru if I’m not careful, but I prefer that to the Men’s Liberty appliance. As I get older and more sedentary , my thoughts may change.
Response from Men's LibertyAug 24, 2018
Hello John, We are so sorry for the awkward moments that you are experiencing with our products, rest assured we are continuing to work on improving the quality since the launch of the new version. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. If you need assistance please don't hesitate to call our customer care hotline and we will be glad to assist you at 1-800-814-3174. Best regards, Customer Service Men's Liberty 1-800-814-3174
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Richard
Aug 13, 2018
I had a lot of leaks
I had a lot of leaks. Since I have stopped using Mens liberty I haven’t had to change my pants because of leaks but I have to change pads often.
Response from Men's LibertyAug 24, 2018
Hello Richard, We are so sorry to hear that you are having issues with the Men's Liberty product, We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufacture and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team at 1-888-920-9363 or customer service if we can be of any assistance to help you apply the product. Best regards, Customer Service Men's Liberty 1-800-814-3174
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Ken
Aug 1, 2018
Somewhat difficult to apply
Somewhat difficult to apply. Somewhat prone to come loose and/or leak. Unstated whether multiple day use is appropriate. Personal experience suggests not for more than two days. They work but there are better alternatives in the "Texas catheter" category.
Response from Men's LibertyAug 2, 2018
Dear Ken, We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363. Best regards, Customer Service Men's Liberty 1-800-814-3174
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John W.
Jul 28, 2018
The product worked well initially but…
The product worked well initially but when skin irritation/inflammation occurred he had to stop using it. Didn't seem like anyone had any resolution for this problem, unfortunately.
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Edward G.
Jul 28, 2018
With the new nano valve it seems there…
With the new nano valve it seems there is always urine trapped at tip possibly causing urinary track infection. Sometimes day pouch is leaking being securely attached. I liked the previous valve better.
Response from Men's LibertyAug 24, 2018
Dear Mr. Gnazzo We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363. Best regards, Customer Service Men's Liberty 1-800-814-3174
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Feeling more S.
Jul 27, 2018
They work if you add waterproof tape.
The devices work as they are as long as the skin stays dry. Adding several wraps of waterproof first aid tape helps, but the integral tape needs to be longer.
Response from Men's LibertyAug 24, 2018
Hello, Thank you for that wonderful suggestion, we like comments that we can ponder on for us to make our products better in utilization, After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort and a longer tube for easier caregiver application. in case you need assistance please do give our nurses or our customer care team at 1-800-814-3174 Thank you. Best regards, Customer Service Men's Liberty 1-800-814-3174
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