Rachel F.
Had ordered 2 special Christmas gift…
Had ordered 2 special Christmas gift boxes in November- after many emails finally got 1 box in Beginning of April- still waiting for the second- that they said they had shipped - but I showed with photo evidence that only got one. I don’t know if the problem was with international shipping but I had to at least talk to 4 different people to finally get action- after I asked for a refund!
Response from MendyourmentalApr 29, 2022
Hi Rachel, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We will use the feedback to make us better and to ensure this doesn’t happen again Also, we just processed a full refund for your order placed on December. You can email us at [email protected] for further assistance.


