MendyourmentalReviews of mendyourmental.com

When I received mine it did not work. I contacted them via email and they replied with something to try with it. I did it, still did not work. Emailed them. No response. Sent it back. It was returned to sender. What a joke!

Product does not work for me. I have requested return information & it has been received. Will return product as instructed & hope for refund.

I wish I could give this company less than one star. I cannot review the product because I cannot clear customs in the country where I live because Mendyourmental cannot produce a simple invoice. And it took five hours to tell me so. The product might work. Who knows. Pathetic customer service.

On or about 12/15/22, I ordered 2 Chill Pills. I received a text message stating that due to high volume or availability, it would be 7-10 days before receiving the products. My debit card was charged on 12/19/22 for the products, so I checked my email inbox and junk folder, but have never received an email confirmation of my order with an order number. As of today (1/20/23) I still have no correspondence regarding the products I ordered, nor do I have the products. When I tried to track my order and was asked to provide an email address, I typed in my email address and received an immediate error message that no such email is on file with this company (Mend Your Mental). I left a Chat message on their website asking for someone to contact me by phone since they stated they don't have my email on file. I've also contacted my bank to report a fraudulent transaction and for the funds to be credited back to my checking account. I do believe this company is running a scam and my next call will be to the BBB to report them. Judging from the fact that 61% of the online reviews are negative, with people having the same issues I'm having, I suspect I'll probably never receive what I ordered. I noticed when I ordered the Chill Pills, there was a website with a ".io" suffix. I went online to see if ".io" web addresses are valid (apparently they are), but it raised suspicions in my mind because most companies have a ".com" address. Warning!!! DO NOT order anything from this company. I wish I'd investigated this place more thoroughly before ordering anything. Keep an eye on your credit card statements, as well, to make sure you aren't being charged by this company for things you've never ordered since they have your credit card information.

I ordered back in December. I received a confirmation saying they would need a few extra days for processing but once underway, the products would be delivered within 2-5 business days. That was a month ago. I paid through PayPal so fortunately I think I can request my refund for this actually non-existent company through them. They also provided a UPS tracking number that is also bogus.

Ordered Nov 30th 2022 It is now Jan 4th 2023 No tracking, not item yet. Customer service just gives a hotkey saying tracking will be provided soon.

My review is the same as all the others. They ignore you until you have to threaten them about delivery. I used PayPal and got my money back. Only then did I get a BS response about how they care. I don't know why PayPal is still letting them purchase the "product" through them

This company is a scam. I am surprised anyone received a product at all. When I complained of not even getting a receipt, order number, etc… but my account was charged $75 they sent me a code for 20% off after Christmas. I ordered on 12/2 and did not receive a refund for never receiving an order until I filled a report with the BBB on 12/23.