MelodySusieReviews of melodysusie.com

Comprei uma cabine de luz uv e com 1 mês ela deu problema. Enviei um email para a empresa relatando meu problema com fotos e videos. Em menos de 5 dias eles me mandaram o mesmo produto sem nenhum problema ou desculpa! A atenção em cada detalhe com o cliente e cuidado que fazem total diferença. Nao me cobraram nada e nem quiseram a minha cabine como troca de produto. Simplesmente MedolySusie valorizando seus clientes e nosso trabalho. Obrigada. Marcela bessa, irvine/Califórnia.

I have purchased many things from melody and one of them arrived broken. I contacted support and they sent me a new one within minutes, they were responsive and asked me if it had arrived and if everything was ok. Excellent service and excellent products

Im going to say that I have never had a company handle a situation like mine as well as they did! The customer service is amazing!

Customer service is top notch! They helped me locate a missing package and were kind during the entire process.

Excellent customer service and communication.

The nail drill is excellent quality. I had problem with my delivery address, but support the company is help on all steps to recive the product. Thank you 😊 💓

I’m new to gel nail art and I love this brand!! I got the nail drill, brushes, and some other tools here and they’ve all worked so so well. It’s much easier to work and create intricate designs. I also love the packaging and design of the tools, they feel like quality materials. Also, I had needed customer service help and they are incredibly responsive and helpful. I appreciate the brand through and through so much and will be purchasing more tools from here again.

Melody Susie is the best. I recently bought a SM200F plus nail drill and the clip was broken. I sent them email and they reply so fast and they send me a replacement right away. I love the drill and nail dust collector. I have used their product for almost 2 years now and I’m so happy with it. I will diffidently purchase it again. Thank you for providing an amazing product for a nail tech like me. Really appreciate all the help that you’ve giving me.