MelodySusieReviews of melodysusie.com

I love these products and the customer service is exceptional, I hurt my polishing machine and every day I had a new one at home.

Very responsive customer service with any issues and great products! Love the uv lamps and e-file

I have owned melody susie e-files for years, when it was time to upgrade I chose a light and e-file bundle. When the product arrived there was a battery issue and I reached out. Melody Susie immediately helped me get an exchange sorted out and I already have the new functioning light. I am so happy with the brand and all of my experiences using these products. Thank you!

MelodySusie…where do I start!? The service was excellent. UPSS had misplaced my package & informed them. They sent a replacement. Not only was the product great, but how they handled the situation was beyond my expectation. I will definitely shop again.

the hand piece on my drill wouldnt lock but melody susie quickly got back to me and sent me a good one in a matter of a week! thank you so much!

I recently received a faulty product with the new Nail Dryer. For some reason it wouldn’t turn on and when plugged in it gave a 88 code. I reached out to the customer support team and my issue was fixed swiftly. I received my new nail drying in the mail maybe a little less than a week. It’s in great condition and works perfectly. I can say this is the very first issue that I’ve had with any of MelodySusie products, and I greatly appreciate the way my problem was handled. The team did a great job and I love all the products that I’ve purchased thus far.

Originally, i had boughten a jade e drill. Super pretty, but the latch for unlocking was stuck. Very hard to open and close. Upon emailing MelodySusie. They were very quick, responsive and helpful. Within a week i had a replacement. This is the kind of service and professionalism we need as consumers. Spend your money where it’s appreciated! Thanks

We had an issue and they were great about sending out a new part right away. Very courteous and were great to work with. Wish more companies were like this.