Firouzeh N.
Great customer service communication
Great customer service communication, they replied my message with 2hr and solved my problem. Great products

Founded in 2009, MelodySusie is dedicated to enhancing the nail art experience with a perfect mix of quality and artistry. We integrate fashion, professionalism, health, and environmental consciousness into our products.Today, MelodySusie is a global leader in the nail industry, offering an extensive range of high-quality nail products tailored for diverse users. We are committed to providing the ultimate nail solution to our users and setting new standards in the nail industry.
MelodySusie (melodysusie.com) has 268 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
Showing 247 reviews with 5 stars · Clear filters
Firouzeh N.
Great customer service communication, they replied my message with 2hr and solved my problem. Great products
Tara M.
My husband ordered me the 2-1 lamp/dripp earlier this year. Unfortunately, the product stopped working recently. I essayed melodysusie and in less than a week the product was replaced. I love the customer service and how quick they solved the issue.
Karrie F.
There was a problem with the first MelodieSusie nail drill I ordered. The drill had gear issues. I contacted them and they were very nice and obviously care about their customers and stand behind their products very strongly. They went above and beyond to remedy the problem and I'd highly recommend them! I love my new nail drill! It is like none other I've ever used. I got the Sparkle 35,000.
Nasue L.
Amazing customer service!!! I emailed Melody Suzie regarding my e-file hand drill having issues and they were able to get back to be within 24hrs and replaced it. Highly recommend them!
Donna
I love Melody Susie products. Unfortunately, I just bought a rechargeable nail drill for Black Friday and the hand piece was defective because the F=R and the R=F. I contacted MS with video proof and they immediately sent me a replacement that worked properly. 🤗 The delivery was really fast. It actually came faster than my Black Friday packages I'm still waiting for from other companies. 🤔 Thank you, Melody Susie!! 🤗💅🏾♥️
Virginia S.
I had broken the hand piece to my nail drill and I had asked the costumer service team if they had something available so I can replace that part. They got back to me swiftly and with a link on their website that led me directly to exactly what I needed. I recommend this product to everyone and the company is phenomenal at their job in providing the best service.
Lulu Rebecca D.
The best support team ever. I needed a new adapter for my Artemis professional drill and they provided all the links and information I needed to be able to get the right adapter. Very speedy service. Top notch customer service. Thank you
Stephanie
Customer service was just perfect and the 2in1 drill/lamp is just amazing!!!