MelodySusieReviews of melodysusie.com

I love how quiet the E-file is! Almost seems like it’s not even on. Easy to work with.

I ordered the wrong item, and they replaced it with no cost. I’m so thankful they took the time to resolve my issue! Best costumer service :).

I’ve had my sparkle plus drill for about 2 years now and it has never failed me! I misplaced the charger and they sent me a new one with no problems. Customer service is very attentive and responsive. I wouldn’t choose anyone else over Melody Susie 💗

The charger for my Sparkle Plus(MM400C) Rechargeable Nail Drill 35,000 RPM went out and I was concerned I would not be able to receive a replacement without having to buy another drill. So I reached out to customer service and they were so helpful. They promptly responded and helped me order a charger. They even stayed in contact with me until I received the replacement. This experience by far has the best I’ve had with any company’s customer service!!

My nail drill stopped charging and when I contacted the company to see what my options wore, it took little to know time before they decided to send me a new one at no extra cost. It was fast, efficient, and got straight to the point! I felt like I was heard and there was already solutions waiting for me.

I ordered an Led nail lamp for my nail business. 3 month using it and one of the sensors stopped working. I contacted Melody Susie, and sent them a video, and they sent me a replacement straight away. They informed me that there is actually a 15 month warranty on some products. Their customer service is amazing, they were so kind and helpful. Can definitely recommend, for their high quality products and service!

This is my first time ever purchasing from MelodySusie and my package had been stolen by my neighbors and MelodySusie was so professional and gave me a free replacement! Although I bought this gift for my girlfriend, I am almost inclined to buy more just because of the fantastic kindness shown by the people at MelodySusie. A fantastic company

This was my first time ordering! Wow... what amazing customer service. I will definitely be ordering again! I had some trouble placing an order. It happened a few times, and they were MORE than helpful! Quick responses, with screenshots explaining everything that happened, and may have happy, immediately put my mind at ease. On top of that, they threw in expedited shipping and a free nail kit for the inconvenience. Truly wonderful people to deal with, I absolutely recommend this company!!! 10 stars!!!