MelodySusieReviews of melodysusie.com

I accidentally broke a bit off in my MelodySusie electric file. I emailed the company late in the afternoon and asked if I could send it in for repair. They responded right away and told me they would be sending me a brand new replacement. I couldn’t believe it!! Then, lo and behold, I got another email from them that same night letting me know they had sent it out. It even had the tracking number. I got my drill about a week later. This kind of customer service is almost unheard of and pretty non-existent these days. Thank you, Melody Susie for your genuine care and expert service. Gina Rector

I cannot recommend MelodySusie enough!!! Amazing customer service from MelodySusie. I had made a mistake and ordered the wrong grit sanding bands and almost immediately received an email back when I contacted them. They not only sent me the sanding bands I initially wanted but it was in such a timely manner and completely hassle free. The communication back and forth was outstanding. I have had zero problems with MelodySusie and they have such amazing quality items I’m so excited !!!!

I love my efile but had a problem with the hand piece. My email was replied to immediately and a new efile was sent to me. I couldn’t be happier with the replacement as well as the very helpful and timely customer service! Thanks so much!

Quality products and outstanding customer service that can’t be measured. MelodySusie exceeded my expectations with communication and service. I love my drill and will only ever buy MelodySusie!

Incredible customer service. Unfortunately my package got lost by the US Postal Service. They were able to fix the issue immediately by sending me Another nail drill .

Live melody susie they’re drill and dust collectors are great for good prices. The costumer service team is amazing my drill had a malfunction with wiring and they helped resolve the issue with great communication.

Everything was great! the drill was in good conditions! and it works perfectly! highly recommend 💗🎀!!!

I love melody susie !! I upgraded drills and I love it so quiettt! I love how nice the service team is and how fast it got delivered <3