MEK MagnetReviews of mekmagnet.com

Response from MEK MagnetMay 28, 2026

Hi Lori, Thank you for taking the time to update your review and share more details about your experience. We're sorry to hear the installation process was frustrating, especially after waiting months for Wisconsin weather to finally cooperate. We'd like to clarify that the two products you purchased are actually very different materials designed for different purposes. Our PPV Hood Graphics are printed automotive vinyl graphics and are not made from the same Nano-Hold material as our Trail Armor products. PPV installs similarly to automotive wraps and decals, which is why installation technique is important, especially around complex areas like hood vents. For larger PPV panels, we recommend a wet installation method to allow repositioning and help prevent bubbles or wrinkles during application. Our Nano-Hold Trail Armor, on the other hand, is a removable paint protection product designed specifically for off-road use. While it features custom graphics and styling, its primary purpose is to protect vehicle paint from brush, trail rash, and scratches encountered on the trail. Every package includes a QR code that takes customers directly to our installation and care page, where videos are organized by product type. We provide separate installation videos for PPV vinyl graphics and Nano-Hold Trail Armor because each product installs differently. We also offer support by phone, email, and chat should customers need assistance during installation. Regarding the Nano-Hold Armor, the dry-install process is intentional. When the armor is applied to a clean, smooth surface and the air is worked out, it creates a strong mechanical bond designed to keep the panels securely in place at highway speeds and in demanding off-road conditions. This holding power prevents the armor from shifting, bunching, or falling off in tight overgrown trails where exposed paint could be damaged. It is also normal during installation to see a champagne-like pattern of tiny microbubbles. Most of these dissipate naturally over time as the material settles and bonds to the surface. We'd also like to clarify the rain recommendation, as there seems to be some misunderstanding. Customers do not need to remove the armor every time it rains. The recommendation is simply to avoid exposing newly installed panels to moisture until they have had adequate time to fully bond. Once properly installed, Trail Armor is designed to withstand rain, storms, mud, and even automatic car washes. The key is ensuring that moisture is not trapped between the vehicle and the armor during the initial installation period. Regarding the appearance of the America in Red design, portions of the artwork intentionally incorporate transparent elements that allow the vehicle's paint color to become part of the final design. This creates a unique look that varies depending on the color of the Jeep. While many customers enjoy this effect, we understand it may not have matched your expectations based on the product image. We completely understand that both vinyl graphics and Trail Armor can be different from products many customers have installed before. Taking a few minutes to review the product-specific videos and installation guides beforehand can make the process much smoother and help avoid many common installation frustrations. We appreciate your feedback and the opportunity to provide additional clarification for future customers. Our goal has always been to offer functional, removable protection that helps Jeep owners hit the trails - not their paint. Monika Team MEK

Response from MEK MagnetMay 23, 2026

Hey Travis, This is a pretty unfair review. Replacement parts are made to order and usually take around 7-10 days. All month we have been working nonstop to make America 250 kits but placed your order into the production queue as soon as possible. If you let us know when placing your order that you need it for a certain date we do our best to deliver for that event. When I saw your status update request, I immediately pulled someone off what they were doing to find where in the production process your order was, we then fast-tracked your order to pack-out, and shipped it out that day. Even with replacement parts, there are still multiple pieces of equipment and production steps your order runs through just like a full kit would; to make replacement parts a designer creates a production file for just those panels, the production proof must be reviewed and approved, it then gets queued for printing, next it moves to mounting the printed layer onto the resin layer, then it moves to the cutting machine, runs through QA/QC then to pack-out and, finally a shipping label is created and your order is ready to go. With a little advance notice, we are able to meet most deadlines you have, but unfortunately, the timing of your order coming in during a large production run extended a day past when we try to target all made when ordered orders within. Monika Team MEK