Brian
The customer experience was top notch
The customer experience was top notch. Monika held my hand through the customer design work and the creative team absolutely went above and beyond!

MEK Magnet® is a U.S. based off-road protection brand redefining how vehicle armor works. We design and manufacture smart, removable trail protection that defends your vehicle from scratches, chips, and trail damage - without permanent commitment.Born on the trail and built for real adventure, MEK Magnet pioneered a new category of reusable vehicle armor using three proprietary material innovations:Magnetic Armor – Heavy-duty, vehicle-safe magnetic panels that install in minutes, stay put on the trail, and remove cleanly with no residue.Nano-Hold Armor – A patented, non-adhesive nano-suction technology that grips clean, dry surfaces without glue, chemicals, or water - ideal for coated and non-magnetic areas.PPV (Paint Protection Vinyl) – Premium, pressure-sensitive vinyl graphics that combine bold style with impact and scratch protection for hoods, tailgates, and high-wear zones.Our products are reusable, residue-free, and proudly made in the USA, designed to protect your paint, preserve resale value, and empower drivers to hit the trails with confidence. Installation takes minutes, removal takes seconds, and customization is always optional - but protection never is.MEK Magnet is trusted by off-road enthusiasts nationwide, with a growing community of women leading the charge on the trail. Because adventure should leave memories—not damage.Hit the trails. Not your paint.
MEK Magnet (mekmagnet.com) has 91 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingCars & Trucks · Centralia, Missouri
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91 approved reviews, newest moderated first
Brian
The customer experience was top notch. Monika held my hand through the customer design work and the creative team absolutely went above and beyond!
Hal W.
Customer service is amazing with this product. These days it's something rare and valued and should be called out as being amazing with Mek Magnet!
Todd L.
I am extremely disappointed and frustrated with my experience with MEK Magnet. I ordered a kit for my Jeep, but when it arrived, the product was completely damaged and did not fit the vehicle correctly. What makes this an absolute nightmare is their customer service or complete lack thereof. I have been actively trying to return this defective product since February, and the company has shown a total lack of attention to my complaints. They have been completely irresponsible, choosing to ignore my emails and return requests rather than fixing their mistake. If you are buying these to protect your Jeep, beware that if anything arrives damaged or doesn't fit, you will be stuck with an expensive, useless product. I have never experienced such unprofessional and irresponsible customer service. Save yourself the headache and look elsewhere for trail protection.
Response from MEK MagnetOct 16, 2026
Hi Todd, We are disappointed to see another 1-star review regarding the same order, particularly because we have made multiple attempts over the past eight months to help you resolve this issue. We take customer service seriously, and because your review states that MEK Magnet has ignored your concerns, we feel it's important to clarify the documented history of our communication. Here is the timeline: - February 2026: You posted your first 1-star Trustpilot review. We responded the following day, February 6, explaining the product fitment requirements, our warranty coverage for damaged products, and inviting you to contact us for a resolution. We received no follow-up. - May 2026: You posted another 1-star review, this time on our website. We reached out directly by email on May 12, offering to help, explaining the washer port configuration, and requesting photos of the reported damage so we could arrange a replacement. Again, we received no response. - October 15, 2026: You emailed us demanding a refund and stating that your previous communications had been ignored. We responded personally within approximately 40 minutes, referencing our previous correspondence and again offering assistance. We have not received the requested information, and instead, another 1-star Trustpilot review has been posted. To be clear, we have never refused to address a damaged product. MEK Magnet stands behind its products, and damage upon delivery is covered under our warranty. We have asked for just one photograph showing the reported damage so our team can assess the issue, document it for quality control, and arrange the appropriate replacement. That is all we have needed to move forward. Regarding fitment, our Jeep Wrangler JK Hood Armor is specifically designed for the factory hood with dual windshield washer ports, a requirement clearly stated in multiple locations on the product page. However, there is also a straightforward solution for your single center washer port configuration. The two factory washer port cutouts on our armor are not punched out and remain solid-colored. You can leave those sections intact and simply field-trim an opening for your center washer nozzle. This allows the armor to be adapted to your particular configuration. We are happy to replace the damaged armor once we receive a photo documenting the issue. Please understand that a replacement will have the same dual-port design and will still require that minor modification for your vehicle. Todd, we have responded to every communication we have received, reached out proactively following your reviews, and repeatedly offered a path toward resolution. We cannot complete a warranty claim without the customer's participation. Our offer to help remains open. Please reply to our previous email with a photograph of the damage so we can move forward. We are a small, American manufacturer that takes pride in our products and customer relationships. We welcome constructive feedback and stand behind what we make. We simply ask for the opportunity, and the basic information necessary, to make things right. Monika Team MEK
Carsten
If you love hitting tight, technical trails where brush and branches are practically guaranteed, these magnetic panels are an absolute lifesaver. I’ve run them twice now on some very challenging terrain, and they work right as advertised. They provide fantastic coverage and completely prevent those dreaded trail pin-stripes from chewing up your clear coat. Application and removal are straightforward, and they stay put securely while you're crawling over rocks and navigating narrow gaps. One crucial tip from experience: Make sure you clean them really well after each use. If they aren't completely clean and properly seated, those smaller panels can lose part of their adhesion and become airborne on the freeway once you push past 65 mph. Ask me how I know! Clean them well, slap them on before the trailhead, and your paint will thank you. Highly recommended for any overlander or off-roader who wants to keep their rig looking clean long-term.
Richard B.
Second set I’ve bought I love them
James H.
Excellent service hands on personal services and outstanding product knowledge understood my problem and how I could take care of it. Made me feel good about choosing your product.
Susan
⭐⭐⭐⭐⭐ I could not be happier with my custom trail armor! I had a very specific vision for my Bronco, and they absolutely nailed it. From the colors and mountain design to all the little details, the finished product turned out even better than I imagined. The quality is fantastic, the print is beautiful and crisp, and it completely changed the look of my Bronco while still feeling like my Bronco. I also really appreciated being able to create something custom instead of settling for a design everyone else has. If you're on the fence about ordering custom trail armor, do it. The quality, customization, and finished look are absolutely worth it. Five stars and then some! 💜🧡
Nena B.
The custom design process was so responsive and creative! When I received my magnets, I was very impressed with everything from the packaging, to the quality of material, to the use of all spare space and the ease of install and care. Plus I get so many compliments on the Jeep now. Thank you so much!