GuTTer S.
I was a loyal customer of the Seven…
I was a loyal customer of the Seven Hills, Ohio store on Broadview road until my last visit on 8/4/22, when after checking out I was stopped by the greeter positioned at the door. He offered no greeting and just stuck his hand out and said "receipt". He proceeded to maticoulsy search through every item in my bags to compare UPC codes to my reciept (which is fine but not when they allow every other customer before and after me to exit without the same treatment). The greeter refused to speak to me beyond the word "receipt" (he didn't explain why purchases needed to be verified) he couldn't even thank me for shopping after seeing I paid for every item. The greeter (an older man with a large mustache) actually seemed disappointed that I paid for all my purchases and checked them a second time. The managenent refused to take my call or explain the situation. If you don't match the racial or cultural demographics of the staff, I wouldnt recommend shopping here. The corporate and store representatives keeps responding "they are not equipped to discuss this matter but will notify the person who is" and refer me to various staff and corporate members who refuse to respond or once again respond with "someone who better equipped to handle will contact you". They need to train staff in loss prevention laws and they have no right to go through my bags without my consent or law enforcement present.


