Springfield Il Meijer is the worst managed store I've been to. Always getting overcharged. Shelf prices don't reflect what is scanned. Alot of items are expired. Almost never has whats advertised. Cashier took coupons & didn't deduct them. Still haven't received a refund or replacement. You would think with all the negative reviews they would replace manager!!!
ND
Nancy D in M.
Their meat has become less than…
Their meat has become less than desirable. I'm not sure of the date I bought the check eye steak but it had no taste. The pork is icky. Beware?
HS
Homo S.
Everything the app showed as having in…
Everything the app showed as having in my local selected store, WAS ITEMS THEY DO NOT EVEN CARRY. This damn app even showed what aisle and section they were supposedly in only the app listed aisles with letters but the store aisles WERE NOT LETTERED, THEY WERE NUMBERED! STORE ASSOCIATES WERE UNABLE TO LOCATE ANYTHING EITHER. WHEN I SHOWED THEM THE APP STATING THAT THEY HAD IT THEY SAID THEY DONT CARRY THE ITEMS. What a wasted trip and waste of my time. All items were added to my cart so im curious what would have happened had I submitted an online order? How do you offer online pickup/delivery shopping anyway, when stores apparently don't even carry what's listed??
CB
Colin B.
Poor customer service.
Poor customer service.
Couldn't get the clerk watching the self checkout to come and give us help when the machine wouldn't allow us to pay for our groceries.
She kept going over to other red lit machines that had come on after us. She even went to the side and started talking to a customer on the other side of the barrier. Finally, she headed our way but veered off and then helped someone on the across from me. After that, she turned to walk away even though I motioned to her that I needed help. Totally ignored me and walked in the opposite direction. I yelled as loud as I could that I needed help. She still ignored me.
At that point I was considering leaving all my bagged groceries and going across the street to the Walmart when a short woman approached from the opposite direction. I thought she was another clerk coming to help. Oh no. She said she was a manger and didn't appreciate me "yelling" at her employee.
I told her I wouldn't have had to yell. "Hey lady, I need help here" if she hadn't kept avoiding us. Do you think she would have asked me first if there was a problem or if she could help me? No. All she kept saying was that "yelled" at her worker and she didn't appreciate it and didn't want it to happen again. I told her it wouldn't have happened the first time if the woman wouldn't socialize and put red lights in the wrong priority only doing the ones closest to her.
She didn't care about any of that. She kept harping on me about raising my voice, which I had to do because it was crowded, noisy and the woman had turned her back on me once again and was walking away. Her focus should have been to help me, give the woman some help since she was incapable of tracking the proper sequence of red lights or giving the employee some kind off remedial training or a talking to. Everything was backwards and I was the villain not the injured party.
Somehow my machine started working properly out of the blue and I was able to complete my purchase and leave. Thank God.
I have used this Meijers before when in that area, but no more.
AG
Andrew G.
MOLDY FOOD!!
First off, my partner and I have been loyal shoppers of Meijer for a LONG time. Meijer is our native supermarket as we are native Michiganders. However, we have had a few issues as of recent with how some food quality is being put onto the shelves/refrigerators.. We purchased a brick of cheese today( 09/07/2024) and it is Roth cheese brand. There is MOLD growing inside the package, and A LOT of it too. THIS IS A HEALTH HAZARD! Furthermore, I really do not care what people have to say to me. You can shove your smart a** comments or advice right where the sun does not shine! In addition, it is the SECOND, if NOT, THIRD occurrence this has happened. How is MOLDY food, good quality? And do not come back with “we’re sorry about your experience,” BS!! You’re not, sorry! And do not come at me with “you should’ve doubled if not tripled checked the product.” NO! That should be your employees jobs!!!!! Especially the stockers.. Of course, nobody wants to go the extra mile anymore. Just do what you are told, get paid, go home. PATHETIC!!
NB
Nelson B.
The old lady controlling the isle # 2…
The old lady controlling the isle # 2 when all the not self service out lanes was closed, she was super rude and wouldn’t sell me my merchandise. Some of it was booze. I was not drunk and she claimed I “ stumbled” on the carpet walking into the store. I was not drunk she refused to sell me my purchase. I asked for proof and she denied. I was not drunk and she had no poof of this. I would like some compensation because I had the week off for a get to get together and things didn’t work out so well I was just buying some things for that party and I got denied and get together was tomorrow morning so please get back together me 616-401-8940 name is Nelson Barnes
TR
Tricolor
Rude representative at the counter, poor scheduling.
Rude representative at the counter. He spoke so fast that the elderly man ahead of us couldn’t understand what he was saying. I almost went up and translated for him.
We tried to make flu shot appointments online, but it took several attempts to get mine through because they couldn’t find me in their system. It wouldn’t accept my wife’s because she supposedly had multiple profiles in their system. Why should it matter if we are in their system. Can’t understand why somebody has to be in their system at all to make an appointment. They wouldn’t give her a shot at the same time as me even though the pharmacist had already stepped away from her routine to give me my shot. Other pharmacies are happy to get two people done at the same time instead of breaking their work routine twice. We were told my wife would have to wait an hour to get her shot - all because of the subpar Meijer online system.
Wal-Mart came through for us though.
BE
Beth
Terrible customer service
I placed a pick up order at the South Pennsylvania, Lansing store on Thursday. I chose 3-4 pm Friday for pick up.
On Friday my order was not ready at 3 or 4. I was told, at 4:30, it would be ready at 5 pm. It was not.
At 5:00 I was told it would be another hour. At 6 it was still not ready and wasn't until nearly 6:30.
I had asked (at 6pm) to talk with a manager but that person was, apparently, too important to speak with customers.
The total lack of respect for their customers is shameful! Walmart will now be getting all my business.