Mega SaverReviews of megasaver.com

Crooks and scam artists, bait and switch, advertise new items and ship you useless broken garbage. No matter how long you spend send countless emails, photos, transaction records, whatever, they do not refund, replace, or credit anything. They hide behind rented storefronts and employees refuse or claim not to know anything about the company head office or employer. This is a very large scam.

Complete scam company. Bid on an item and a bunch of other items. The only expensive item was missing from the shipment. A employee either missed it or stole it. They will not refund the money because I took the boxes home without checking at the store. I trust all my items are there why would I check at the store. No one mentioned this to me either.

I have been buying auction items from mega savers auction since 2020. At first I was satisfied with the price and quality of goods (at the time it was surplus/returned stuff from Costco) and the additional fees on top of the winning bid was fairly reasonable. Items shipped arrived in generally good condition as advertised with a few exceptions. An occasional item needed to be returned and was handled promptly. Since 2023, they increased their fees and started auctioning Amazon return items. Everything went downhill from there. FALSE ADVERTISING, DAMAGED GOODS, POOR PACKAGING AND SHIPPING Nearly half the items I purchased have been damaged, broken, missing or defective/not working or the wrong item. The packaging and shipping is poor, items arriving smashed, liquid items not packaged properly so it leaks and ruins other items packaged with it, items are missing, electronic items defective and not working, the wrong item completely, and items advertised as new are in used condition. These were returned Amazon items for a reason--they are garbage. DECEPTIVE On the auction site they do not show the actual items they are selling but downloaded pictures from the internet. They almost always advertise items as 3/3 (new or open package) or 2/3 (used but acceptable). It's false. Very few items I bought were in new condition. Almost half were damaged, missing or defective, or the wrong item. VERY BAD CUSTOMER SERVICE Since their business has become something of a scam, customer service no longer exists. You cannot just return items to their outlet store for a refund. You have to email and email and email with pictures, descriptions, invoice etc and demand a refund or credit. THEY DO NOT REFUND. If they reply at all you only get a credit for future auction purchases. A CREDIT IN NOT APPLIED until 1) you get an email reply from them agreeing to apply a credit 2) you bring the items to the outlet with a copy of their email saying they will apply a credit 3) wait and wait and wait for them to apply the credit to your account 4) another round of email demanding they apply the credit 5) wait some more 6) buy more of their auctioned crap to wait and see if a credit is applied. BAIT, SWITCH, NO RESOLUTION I have currently been waiting for over a month for someone to reply to my emails just as the initial step in getting them to apply credit. They have a customer service phone number. I called the number. They say to call a new number. I call the new number. No one answers. I just get a beep. I call the old number again. A recorded message. I pressed "3" and got another recording to leave a message and that someone would call back in 24-48 hours. I'm still waiting. This "business" is not BBB approved. Mega Savers Auction needs to be investigated. It seems like they are just pushing garbage items to make the maximum amount of money and then prevent any form of responsibility and accountability for their merchandise, customer service and business practices. I feel sorry for any staff that has to push their junk then face the wrath of angry buyers who can't get refunds for returned items. The pick up outlet is Uncle Weiners stores. I don't know if Mega Savers Auction is a business arm of Uncle Weiner's or where the buck stops. But I know the staff at the store is also frustrated by all the many, many returns from customers and are the front line for angry auction customers. Perhaps a class action lawsuit is the only way left to stop this unethical business operation and to finally get a refund!

Can’t believe this is still a business. Talk about the most disgusting company I’ve spent hard earned money on . Not only do they advertise the wrong product you think you are bidding on they will also claim it’s a 3/3 and claim nothing is wrong with the product.nothing but lies and false advertising.. if you have any respect for your money treat it better then giving it to this company to get something you can find for free in the dumpsters . Shame on the owner of this scam company.

They sold me items that they said we're working and we're not tested. For me to return them and they wanted me to prove that they were not working. Meaning I'm testing the products for them. Wasted my time using this auction. I'm filing a complaint with Visa.

A waste of money!!! I purchased thousands of dollars worth of product and over 1/2 of the items were missing parts, broken or used.

I have had broken items, wrong items described and items incorrect or empty containers. You cannot leave it with mega mart when you pick it up you have to return it to them after customer service ok's it. Customer service (an oxymoron) does not respond for weeks to your complaints. I bought an induction egg poacher and it does not work on induction like they said it did. I bought a salt cellar and it is porcelain and chipped in the corner by the hinge. I bought a vacuum robotic and it does not pick up anything.

4 items shipped wrong....the items received were not even close to what I bid on and won. There customer service is a joke. I called them to notify them of the error and was told I had to email them. I emailed them and had to send pictures....was told they had to investigate first....it has been a few weeks and I'm still waiting for them to confirm that a case of suet bird seed is not sound accoustical tiles....they make the customers jump through all kinds of hoops for mistakes they make...then they are rude about it. There girl that works at the Winnipeg desk is also cheeky. Really ticked me off at the very poor customer service. Once I get my credit for the wrong items I returned I will no longer be dealing with them at all. Terrible service and lots of errors on items.