KELLIE
Forever to review
We are on business day 6, and with a credit score well into the 800's, My loan is still in review. When asked if they would check into it I received a standard answer with no effort put in at all to see what the delay was. If this is an indication of what is to come, I will probably withdraw my application. Edit: Reduced to two stars. They continue to state "72 hours" as the time to approve an application. It has now been 9 business days. Tuition is due today. I've emailed two separate addresses (including the one mentioned below in their response to which I'm still awaiting a reply) and called countless times. No one cares and the agents are less than helpful, only providing standard answers. What should have been a simple, timely process has now caused undue stress on myself and my student. Very disappointing.
Response from MEFAJul 29, 2024
Thank you for taking the time to leave your review and share your experience. We take all feedback seriously and would like to understand your situation better. If you're willing, please reach out to us at [email protected] with your contact information and we'll be glad to look into your application further.



