MEFAReviews of mefa.org

MEFA systematically denies actual borrowers access to their own accounts while sending notices and reporting interest to the so-called “notice borrower.” Even if you pay on time, your payments may never be properly recorded, leaving your credit and repayment history at risk. This is not just bad service—it’s a fundamental failure to treat borrowers fairly. Avoid MEFA if you want transparency, accountability, and control over your own loan.

1/27/2025-update I wrote this review for the sole purpose of informing parents that they MUST be extremely vigilant in the Student loan arena. MEFA changed My son from primary borrower to cosigner and made me the Primary. they did this without telling us or giving me a chance to SAY NO. they slipped it in loan docs. This has created issues, (my son will not receive bills for his loan it will be up to me to pay then collect from son. Son will not get any tax benefit from interest payments, unsure if son will receive full credit on his credit report. Refinancing in his name is now all but impossible. I only found out because they sent him a letter stating he is the co signer and is only responsible if I the dad defaults. This is INSANE and should be illegal. Response to MEFA response... standard phone number and website No one to discuss it with. Basically useless response designed to make it look like they care but web site and phone number are just marketing. It truly is unbelievable that they are allowed to exist. 2/26/2025...I received a call from MEFA, I was told they would unwind the loan take back the money from the college. When I asked how this would work, credit ramifications, ramifications to getting another loan.. The person I spoke with did not know and told me to contact the school. I'm reaching out to the school and other lenders to see if I can get any answers. I will update review as more info comes up.

information that I need

You are no help with the FAFSA FORM for 2024-2025. Many excuses, but nothing was solved. So many questions and no correct or solvable answers from you MEFA people. Another government agency that would never be a private business. You people always blame someone else for not solving a proble. That is a fact. Terrible service. I know that you do not care about this email. That is a fact also.

I thought I could review a recent ending of this webinar.

It would have been more helpful to go through the css profile and then answer questions.

Would give zero stars if I could. Run away from this company. Applied for student loan for my daughter. She was the primary and I was co-signer. Loan came through. They switched me to the primary and my daughter (the student) to the co-signer. Spent hours speaking to several people. Listened to the most uneducated customer service people try to explain to me something they obviously know nothing at all about. They became very belligerent and aggressive when I explained I was cancelling loan. They even went ahead and disbursed the 2nd part of the loan the day I told them I was cancelling, even though it is not due for 3 months. Most unprofessional experience ever!

The volume was extremely low. I couldn't hear anything.