MeearReviews of meear.com

Response from MeearApr 8, 2024

Dear, We are sad to know that you didn't have a good experience with our support service. However, we're committed to ensuring that your concerns are addressed and resolved in a fair and reasonable manner. In case you are not satisfied with the order, we would like to offer you two solutions for your case: 1. Issue a full refund for the unwanted items. 2. Resend another package to your address within 7-15 business days. Please inform us of your preferred solution so we can swiftly address this matter. Kindly email us at [email protected] with your order information and details of the issue you encountered. This will enable us to conduct a thorough investigation and assist you accordingly. Please note that we collaborate with third-party print providers and delivery companies to fulfill your orders. Your cooperation in resolving any issues with incorrect or damaged items is greatly appreciated. Should you remain dissatisfied with your orders, we're also prepared to offer a reasonable refund or discount code for future purchases. Don't hesitate to reach out to us to rectify your situation. We eagerly await your response. Thank you & have a nice day Meear Team

Response from MeearApr 8, 2024

Dear customer, Thank you for your feedback and we understand your concern here. If you cannot find your package or have not received your order, please contact us via [email protected], we are always happy to help with your concerns. (Please provide us with your order information including order ID, recipient's information, shipping address, and email used to place the order, to ensure we can give you quick assistance.) Plus, you can check the current status of your order via: https://meear.com/track-order Thanks, Meear Team