MeearReviews of meear.com

Response from MeearMay 11, 2024

Dear Angel Jones, Firstly, we deeply apologize for your unhappy shopping experience. We ensure the quality of our products, in case you received a wrong/damaged item because of a faulty during the production procession, we are willing to offer you two solutions as below: 1. Send new items to your address for FREE. 2. Issue a full refund for the low-quality items and a 5% OFF discount code for your next purchase. Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right) *Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand. You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company. Please keep the wrong/damaged item and give it to your local charities; it will go to someone who needs it. We appreciate it. If you are unhappy with your orders, we also offer a reasonable refund or discount code to your account. We have contacted you via your email address for further assistance on this case. Feel free to contact us via [email protected]. We are always happy to help with all of your concerns. Best, Meear Team

Response from MeearMay 13, 2024

Dear Bob lajoie, Firstly, we deeply apologize for your unhappy shopping experience. We ensure the quality of our products, in case you received a wrong/damaged item because of a faulty during the production procession, we are willing to offer you two solutions as below: 1. Send new items to your address for FREE. 2. Issue a full refund for the low-quality items and a 5% OFF discount code for your next purchase. Please let us know which solution you choose to solve this case and email us at [email protected]. (Please attach your order information and the problem you got with your order so we can have a further investigation on this case and guide you to get all things to go right) *Please be advised we work with third-party print providers and delivery companies to complete all of your orders so that we need your cooperation to solve your case if you receive wrong/damaged items. Hope you all understand. You don't need to send the unwanted item back to us. We all know we shouldn't waste more money on the delivery company. Please keep the wrong/damaged item and give it to your local charities; it will go to someone who needs it. We appreciate it. If you are unhappy with your orders, we also offer a reasonable refund or discount code to your account. We have contacted you via your email address for further assistance on this case. Feel free to contact us via [email protected]. We are always happy to help with all of your concerns. Best, Meear Team