medwatch.comReviews of medwatch.com

Can I do NO stars? An elderly friend with Parkinson’s bought this. He can’t use it with his tremor. The company won’t refund his $150. He’s in a very fixed income. I’m pretty enraged.

Just a really bad crappy product. BP is always 113/70... far off being accurate. The heart rate is not accurate and the screen stays on literally for 3 seconds and cannot be adjusted. No response from customer support of course.

I received the watch very quickly, but was never able to sync to phone. I tried several apps, visited the phone store to very compatibility and reached out to MedWatch support multiple times. I never received assistance, only offered referral to online step by step instructions and continued requests to send a video of the issue. I was disappointed and have attempted to return for credit. I noticed several State if Wyoming SG reports and will submit mine. I DO NOT recommend this watch!

I wish I'd seen this page before purchasing this expensive, bulky, useless watch that I can't even return. I bought this watch for my dad who is a fall risk. Customer service is useless and probably busy leaving 5 star reviews on their own page. They can't even answer the simplest question. Complete waste of money.

I purchased a watch on April 19 and received it on April 23. The shipping was fast. However, The battery life is horrible. A full charged battery only last for 1 and a half day with light usuage. They claimed that the battery should last at least 5 days. That is false. I contacted them numerous times and they refused to respond. I sent them many videos with the proof and they saw the proof and didn't even respond. When I wear the watch for a day, I have to switch to my old watch which last for at least five days while the Medwatch is charging. It is frustrating because i cant get get two full days charge. Customer service doesn't make sense. They don't respond to customers. I am very disappointed with this purchase and can't get a resolution. It is the worst American company. My bank reached out to them, I emailed them several times and wrote this review and they ignored everything. This proves that they are not trustworthy.

Cannot get watch to receive calls and texts. Left a message with customer support and sent email almost a week ago with no response. Buy the Samsung Galaxy instead

I did not get even a NEAR accurate reading of my BP. The watch would ALWAYS read 106/77 or 108/77 and I could never find out how to set the correct time. THIS WATCH IS PURE T-R-A-S-H!!!!!!!

Lousy customer service. I have trouble with setting it up and the response was send us a video...how can you video something like that! No help at all!!