SYLVIANE L.
By law, patients are entitled to itemized bill.
Not only I received terrible care August 18-25, at their Washington facility, where their night nurses are abusives, but when it comes to billing, they refuse to provide itemized bills to a patient. I called their Boston office 11/01/23, asking for an itemized bill but NEVER received it. When I called 11/10/23 asking for an itemized bill again, not only I was on hold over 15 minutes, but then, the woman hung up on me! Do they thing they are above the law?