MedshopdirectReviews of medshopdirect.com

The website was very easy to use, lots to choose from and shipping was very fast. The prices were hands down the best.

Omar is very polite and efficient. He goes out of his way to get the customer what they need and want as soon as possible. He made himself available to answer our many questions and guided us through the entire process from ordering to delivery and assembly of the bed. The bed was quite comfortable. Il

#1 Great Customer Service, Honest Business. Highly recommended. Truly Professionals.

Easy review and purchasing process -- and the end-to-end service was excellent.

I’m not one to usually leave reviews, but this one absolutely deserves it. Working with this company has been one of the very few notable experiences I’ve had in over a decade of purchasing bulk/large medical equipment, both personally and professionally. Every step was easy, straightforward, and honestly kind of refreshing. I’ve never had someone care about working around my very hectic schedule like Omar did. He was my main contact from start to finish and went above and beyond. He called and emailed personally to make sure everything was exactly how I needed it. I knew about any potential hiccup before it even happened, which made the whole process smooth and stress free. He even made sure I had the information of the third party delivery company who was also trying to work around a limited schedule. From purchase to delivery, it was seamless. The chairs are perfect for our practice and for our patients receiving their treatment. They are comfortable, high quality, and at a great price. My infusion nurses even got excited just looking at the pictures I sent when installed. It is rare these days to find this level of customer service, so when you do, it is worth shouting out. I am thrilled I found this company. A true diamond in the rough. Highly recommend.

I am so appreciative of the outstanding customer care and service we received from MedShop Direct and affiliates. Omar in customer care, was patient, kind to answer questions and helping us to find the right hospital bed for our disabled relative (double amputee). The Emerald Oasis bed arrived in a timely manner with white glove set-up arranged. Paul communicated on scheduled time, arrived on time and set-up went smoothly. I gave MedShop Direct 5 stars (which I rarely do) for reasons listed above. Thank you all, CL

The whole process what extremely efficient. Omar was great to deal with. He gave me the information I needed to make the decision as to whether the product would be the right one for my family. He sent the bed to a receiver in my city who then delivered and installed it for us. I appreciated how easy he made the process for us.

Fantastic customer service from start to finish. Communication was clear and consistent from purchase through installation, making the entire process seamless and stress-free. Highly recommend!