Medshopdirect is listed under Health Equipment.
Medshopdirect (medshopdirect.com) has 115 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 112 reviews with 5 stars · Clear filters
Larry
Very happy with how helpful and professional Omar was. Ivan helped me with everything along the way, kept me in the loop of everything that was going on. I was very pleased with my entire experience. They are the best!
Jessica P.
I can’t say enough good things about medshopdirect. Polite, professional, and they kept me updated every step of the way. Omar was very sweet and then Ivan kept me updated with the delivery and installation. I also saved 10% which came out to a few hundred dollars :) I don’t leave many reviews but I think more people should know about them.
Johnny
Thank you for getting back to me and helping with my order. Excellent customer service!
Response from MedshopdirectJan 14, 2026
Thank you Johnny! You're a great person to work with. - Diana
Camille Lebrón B.
The service was great, they were responsive and accompating
Amber R.
The ordering was easy, our chair came quickly and it was just perfect!
Martha Jo M.
I was a little nervous making such a big purchase from a company that hadn’t been around that long. I checked the reviews here on Trust Pilot and that’s what made me feel better. Everyone talked about Omar and how attentive and helpful he was through their whole process and sure enough, he kept me updated from start to finish, answered all my questions, and went out of his during a very busy holiday season to work out my white glove delivery in a way that was best for us. Since the delivery, he has given me warranty help, trouble shooting help they have found helpful, contact info for the company that made the bed I purchased and an offer to do whatever they can to help. I felt like Omar went above and beyond good service and I highly recommend this company.
Sarim Q.
They gave me the best price, kept me updated, and I know there was a short delay during the Holidays but I can't blame them for it. Medshopdirect and Omar in particular delivered to my parents in a time of need and Im forever grateful to them for that.
Sharon O.
Medshopdirect is a wonderful company to deal with and the product was delivered in a couple of days. I even got a email from them making sure the product was the right size before they delivered it. I ordered the mattress as 76" long because I was using it for a recliner or if she went into her bed I would put it under the sheets. I thought they really cared by sending an email to make sure the size was correct. I would recommend them to any family or caregiver.
