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Medium (medium.com) has 271 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Also known as
medium.com
Website
medium.com
Category
Media & Information
Location
San Francisco, California
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Get this fake and annoying shit off the internet 😡😡😡 And stop f#ing emailing me every 2 seconds!!!! I have turned everything off and you still f#ing email me!!!???
If you are unfortunate to have been unwillingly signed up like me, contact then and make sure your whole account gets deleted!
Don't even bother with this click bait crappy site
K0
K0RR
Favourite platform of content thieves!
Content thieves thrive there! They love this platform because Medium does nothing with plagiarism.
"Harsh Jha" stole hundreds of works of other people.
GB
Geoffrey Bruno-James De S.
CONTENT THIEVES
CONTENT THIEVES!
get rid of "Harsh Jha" and other stealing of the back of others hard work!
AN
Anonymous
Do not recommend
I must warn writers to avoid Medium . My account was suspended, on baseless malicious report, without any evidence or a fair appeal process. Faced with this dead end, I was forced to delete it, effectively erasing years of hard work and activity on this platform, because they wouldn't remove the banner on all public- facing links related to my account, alleging "violations" of their rules. This accusation, maintained even after I left the platform, all without proof or recourse.
On Medium, you risk more than losing your archive. You risk having your professional name falsely smeared by an opaque system. When combined with pretty much non-existent customer service, this creates an unacceptable environment for any serious creator.
JS
John S.
Medium’s Rotten Core, Exposed
Medium presents itself as a hub for ideas, but in practice, it operates as a bait-and-switch model wrapped in minimalist design. What appears to be a refined publishing platform is actually a complex system of paywalls, inconsistent policies, and practices that disadvantage users.
🚪 Misleading Account Creation
The platform lures new users with the promise of “free access.”
In reality, users encounter payment barriers almost immediately after joining.
This approach is more misleading than effective onboarding.
Users frequently report unanticipated subscription fees.
Cancelling or resolving billing issues is consistently difficult.
Customer support is generally unresponsive, leaving users without a resolution for billing issues.
Medium's presence on social media is passive, focused on disseminating content rather than interacting with users.
Attempts to reach the company often go unanswered.
Users often report receiving automated responses that do not address specific concerns.
🚫 Censorship & Account Suspensions
Reports of account suspensions without explanation are disturbingly common.
The company rarely addresses appeals.
Medium positions itself as a platform for voices, only to silence them without transparency.
⚙️ Dysfunctional Website & Content Curation
Site functionality is inefficient, and the navigation appears incomplete.
Content curation is inconsistent and algorithm-driven, lacking thoughtful editorial selection.
Users encounter irrelevant content instead of meaningful discovery.
🧨 Final Verdict
Medium functions less as a platform for ideas and more as a paywall system with inconsistently enforced policies. It misleads new users, mishandles payments, disregards customer feedback, and restricts accounts without clear criteria. Its stylish interface conceals limited substance.
If you value transparency, reliability, or customer respect, Medium may not meet expectations. Its management practices raise concerns for those seeking a trustworthy publishing platform.
DD
Dimuth De Z.
Medium’s “Trust & Safety” team…
Medium’s “Trust & Safety” team apparently trusts everything… except their users. My account was suspended without a single prior warning because I allegedly violated their rules. When I asked which post or comment caused the issue, they sent a vague email pointing to something I wrote months ago. I explained it was an innocent comment and promised not to repeat it—but Medium still refused to reinstate my account.
No clear communication, no opportunity to fix anything, just an instant ban. If you like platforms where users have zero recourse, and their vague rules are enforced like a hammer, Medium is perfect. Otherwise, beware—one casual comment could get you banned permanently.
OD
Oli_D
Deceptive
Deceptive, dodgy site that asks you to subscribe to read a story, then it turns out the story is behind a pay wall.
JD
johnny D.
Avoid Medium
The webpage does not work properly and there is no customer service.