MY O.
Customer service does not respond to…
Customer service does not respond to customer tickets although you receive an automated response to say that you'll be responded to (whenever). Also, if you choose to put your writing behind their pay wall - the only payment you will receive is equivalent to the number of followers you have on their platform and then this is also determined by the number of claps you receive. In this case, you will not be found easily unless publishers on the platform choose your article for their medium publication. If you have 10 followers, you may get 10 views/reads and no guarantee of "claps" (earnings). If you pay for membership - I don't know if this helps you as a writer on their platform. I wouldn't encourage anyone to exploit themselves or their passion of writing.


