Youssef L.
If I could give zero stars
If I could give zero stars, I would. Beware of Medium's subscription practices—they are not transparent and can end up costing you more than expected. I signed up for a monthly subscription, only to find out later that I was charged twice in a single month without any notification or explanation. When I tried to rectify this with their support team, I encountered nothing but frustration. Their customer service was slow to respond, and when they did, it was with generic replies that didn't address my specific issue. It's clear that Medium prioritizes taking your money over providing a fair and reliable service. Furthermore, attempting to cancel or manage your subscription is unnecessarily complex. They make it easy to sign up but incredibly difficult to opt out or stop charges from recurring. It's as if they hope you won't notice the extra charges or bother to cancel. My advice: steer clear of Medium if you value transparent billing and customer-friendly practices. There are plenty of other platforms out there that offer similar content without the hassle of unexpected charges and poor customer service. Save yourself the headache and choose a platform that respects its users. Medium, fix your subscription system and treat your customers with the respect they deserve.


