Steve V.
they are crooks
I only ordered one time, yet they continue to send product. Can't call only email and never a response. My next call is to the attorney general.

We are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients.We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.
Medipups (medipups.com) has 178 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Steve V.
I only ordered one time, yet they continue to send product. Can't call only email and never a response. My next call is to the attorney general.
Kathy L.
Just like many others, I ordered the BOGO Dog beds. Just like others, they immediately charged my credit card. That was on May 25, 2023. It is now June 15th!!! Their website states ships in 48 hours. Contacted them several times. Only getting generic answers such as,”due to high volumes” yada, yada, yada! We need to put this company on blast as THIEVES!!! Either that-OR SEND US WHAT WE’VE PAID FOR!!!!’
Sheri M.
I have tried to contact Medipups for days, They don't answer email or calls, I ordered 2 dog beds and calming chews. I only got the chews not the beds and they signed me up for a subscription on the chews with no way to cancel. They are scammers!! I just got charged AGAIN for a subscription I have tried to cancel 6 times. I am reporting to Internet Crimes via IC3.gov
Anne D.
NEVER RECIEVED ITEMS. THEY ARE A FRAUD. DO NOT EVER DEAL WITH THEM! They slso just.asked me yo tske.this down LOL
MM
SCAM…I ordered a one month supply back in February. They continue to send every month and charge me for it. I never set up an account. No way to contact except through email. They apologized once but have continued to send charging me each month….have sent emails asking them to stop and get nowhere. Additionally it looks like white specks have covered the chews….mold? No way I want my dog to consume these.
Response from MedipupsJun 13, 2023
Hi Meg Mendoza, We would like to apologize for your recent experience with us. We pride ourselves on our products and the high quality standards we maintain. We would like to make things right. We are sorry to hear that you had difficulty with our cancellation process. I can see your account is fully refunded and cancelled now. We would advise to cancel your subscription plans in advance in the future so this does not happen again. Yours sincerely, Angelica Medipups Support Manager
Tiffany K.
I would give 0 stars if available. Never received order but double charged for 2 months. Only get email responses after threatening them. Still haven't received refund over 200.Giving til end of week and then taking different steps. Total scammers
Response from MedipupsMay 19, 2023
Hi Tiffany, We would like to apologize for your recent experience with us. We are sorry to hear that you had difficulty with our cancellation process. We'd be happy to help you with your cancellation. Could you provide us with an Order ID? We'll have a representative reach out to you immediately. Yours sincerely, Angelica Medipups Support Manager
Laurie J.
I have tried to reach this company by phone and by email to no avail. The email address they have listed is non-existent and if you call the phone number listed it is an automated response directing you to the email address that does not exist. I want to cancel my subscription to their products but there is obviously no way to contact them legitimately. 05/22/2023---- Issue has been resolved.
Response from MedipupsMay 19, 2023
Hi Laurie, We would like to apologize for your recent experience with us. We are sorry to hear that you had difficulty with our cancellation process. We'd be happy to help you with your cancellation. I cannot locate your order, could you provide us with an Order ID? We'll have a representative reach out to you right away. Yours sincerely, Angelica Medipups Support Manager