kim_woodruffhotmail.com
Where is my beds??
I ordered 2 beds, 2 months ago. Sent multiple emails to customer service, did include order confirmation order etc. Got 1 response back……and still no beds.

We are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients.We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.
Medipups (medipups.com) has 178 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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kim_woodruffhotmail.com
I ordered 2 beds, 2 months ago. Sent multiple emails to customer service, did include order confirmation order etc. Got 1 response back……and still no beds.
Jessica S.
Ordered may 20th… It is August 8th and NO beds yet, and 5 emails with no one responding. This is business is a scam.. DO NOT PURCHASE… I will be getting my lawyer and the BBB involved this is a huge scam and reading that I am not the only one having these issues. This company is fraudulent. I have contacted my card company as 4 emails sent about the order have been ignored. I am getting as refund but due to contacting my credit card company who was helpful and took all my proof and emails to make the decision.
Rhonda
Order placed and paid for; order never received. I ordered and paid for 2 XL pet beds in May 2023 and have not received any beds. I have sent them 3 emails requesting info on my order and later requesting my money be returned. It's now August and I have not received the beds nor a refund for the $79.99.
Mel B.
I ordered a dog bed (bogo free offer) in May and still do not have beds. I email and get a computer response. I have received email reply’s stating that I am in the cue to be shipped in 1-2 weeks. However, still no beds. I have tried to track my order and the web tracking page doesn’t work. There is not a place to login on the website. I will be emailing and letting them know that I will be reporting them to the Better Business Bureau and see if I get a different response.
Courtney
Ordered in June 1st and my card was charged but never received the dog beds. Emailing is a joke and the phone number just says to email. Ended up disputing the charge with my credit card company. If I could give zero stars I would. Do not order from the Medipups website!
Ali D.
I ordered during their ¨special¨ of buy one get two dog beds in May. They have yet to send a shipping date or respond to any of my emails or phone calls. Now their phone mailbox is unable to take calls. They respond with a canned email every time I send a request for either a refund or a shipping date. Do Not Purchase from them!
Kim P.
I did go to the BBB on them over the scam for the dog beds !!!
susan
I ordered two beds in June and it is now the end of July and have not recieved them. It is impossible to contact anyone at that site. I have recieved auto generated emails back, and that is all. There is no human to talk to about a problem. . Do not waste your money dealing with this group. They are a total SCAM. The are still advertising and scamming people. Stay away from this group. I would give this group a 0. I am gong to report them to BBB and I wish others would too. However, I doubt that will bother them as they seem well insulated under layers of invisibility. I asked for my money back, but I guess you know how that went. There is no one there - ever other than to use your credit card.